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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great

Loaned 10k for 13.9k over 5 years. Not the best but im quite happy with it. Reviewed on: 4th September 2021

No problems

Easy to contact, no problems. Very easy to set up and access. Reviewed on: 4th September 2021

Hassle free loan

Used the company on 2 occasions, very straightforward application process. Reviewed on: 3rd September 2021

Quick and Easy

I don’t have much to say as the whole loan application through to the money going in my bank was seamless. Reviewed on: 3rd September 2021

excellent

excellent service and very competitive rates. Reviewed on: 3rd September 2021

Superb lenders

When looking to consolidate some debt, using a comparison website, Ratesetter came up. The loan was easy to apply for, instant decision, great APR, and was in my account within a day. There is access to view your account at any time, enabling you to see how much you have paid. No hidden extras!! Will definitely use again and also recommend to family and friends. Reviewed on: 3rd September 2021

Amazing Company

This Company I found online ,was looking for a value for money loan they where great talked us through the whole process ...was swift and efficient and so helpful ...Highly Reccimend to Anyone . Reviewed on: 3rd September 2021

Pleasant experience

Was easy to apply and a pressure free experience Reviewed on: 3rd September 2021

Top drawer lender

Simple application and quick response. Would use again and recommend to anyone Reviewed on: 3rd September 2021

Easy to set up very convenient

Very smooth process and great service Reviewed on: 3rd September 2021

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