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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great experience

5
Super smooth process, hassle free and great rate Reviewed on: 3rd September 2021

Helpful and accurate

5
Great customer service and very friendly Reviewed on: 2nd September 2021

Fantastic opportunity given by a Brilliant company

5
Thanks to Ratesetter, i got a loan that suited my needs. It was simple and quick, and allowed me to sort everything out swifty with little faff! I have and will recommend Reviewed on: 2nd September 2021

Excellent service

5
Excellent service - very easy to arrange - nothing too much trouble Reviewed on: 2nd September 2021

Brilliant provider

5
I have used RateSetter on many occasions and found their service to be excellent. Quick decision and then quick transfer of funds. And no penalty for early repayment. Reviewed on: 2nd September 2021

Great rates

5
Competitive rates and quick service clear understanding of product Reviewed on: 2nd September 2021

fantastic

5
great commuacation, friendly. would recommend to family and friends Reviewed on: 2nd September 2021

Ratesetter - Amazing

5
I used ratesetter for a loan when I had a few unforseen bills, they offered a very competetive rate with a low Apr which allowed me to pay off the loan slightly quicker. Website is simple to use, you can manage you loan very simply and payments always left on time like planned. Communication was spot on too, always receiving confirmation of early payments. I would use them again if I ever have to, would recommend ratesetter as an excellent loans provider. Regards Happy customer Reviewed on: 2nd September 2021

Excellent service

5
Easy to apply for and set up quick answer and understanding staff Reviewed on: 2nd September 2021

Credit made easy.

5
Easy to apply. Quick decision. Able to purchase goods asap. Reviewed on: 2nd September 2021

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