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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Trustworthy and competent

Found me a loan for a car .clear and timely communication , clear information and a good rate. Reviewed on: 2nd September 2021

Fair rates

Good rates fast and efficient service Reviewed on: 2nd September 2021

No worries

I've never had a loan before. I went with ratesetter as it was the best rate and flexible to my needs. If I ever needed another loan ratesetter would be my first port of call Reviewed on: 2nd September 2021

Perfect

Friendly and helpful operators. Fast and easy to set up and everything is well explained. Reviewed on: 2nd September 2021

Easy to use

Very fair rates and easy to use Reviewed on: 2nd September 2021

Fantastic service

Very easy getting a loan from these guys. Really nice customer service and I would recommend if you looking for a small loan Reviewed on: 2nd September 2021

Loans

Ratesetter was quick and easy to access with clear, well structured agreements. Reviewed on: 2nd September 2021

Loan applicant

Easy to apply/ straightforward, very low rate on the market. Very good customer service Reviewed on: 2nd September 2021

Fast Decision , Good communication. Easy to use online and helpful over the phone will use again

Very Helpful company that makes applying for a loan so comfortable and not feeling pressured or anxious , online system is easy to use and understand. Definitely the best company I’ve used for a loan ( I’ve had a few loans in the past with other companies ) Reviewed on: 2nd September 2021

The best

The best, good rates and very clear Reviewed on: 2nd September 2021

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