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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

RATESETTER

HELPFUL, they make you feel in control of your finances Reviewed on: 2nd September 2021

Ratesetter set the standard

So easy to deal with and the rates are great , everything was done online Reviewed on: 2nd September 2021

Revinw

Quick and efficient service. Easy to apply Reviewed on: 2nd September 2021

Excellent & Efficient

Excellent customer service with very efficient & helpful staff. This made the loan application process easy to understand & complete. Reviewed on: 2nd September 2021

Very easy process

I have had 3 loans from Ratesetter in the past. Low APR and no fuss application. Thank you Reviewed on: 2nd September 2021

Great company

Quick efficient no nonsense helpful loan. Cant fault them Reviewed on: 2nd September 2021

Good loan provider

Got the loan amount that I wanted, at a reasonable rate and monthly instalment. Reviewed on: 2nd September 2021

Excellent service

A great thoughtful and comprehensive service with very fair loans. Very happ. Reviewed on: 2nd September 2021

Excellent service, quick investigated procedure and an first class rate

I lied the way the company investigated by using the technology of direct bank access to ascertain hoe an excellent Fisk I was. Reviewed on: 2nd September 2021

Absolutely amazing great service

I’m not a person to write a review but when it comes to difficult times. Ratesetter was there to help and just was so easy to work with, as well as that very polite. Reviewed on: 2nd September 2021

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