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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Low rate loan

I asked for a consolidation loan two years ago and I received the money quickly. Being updated on the payments I haven’t had any issue. The website is also very clear and accessible. I am very happy with rate setter and I would recommend it to anyone looking for a loan. Reviewed on: 2nd September 2021

Easy application with great rates

Fair and friendly company making lending a doddle Reviewed on: 2nd September 2021

Easy, simple, sorted

Was easy, simple sorted! That speaks for itself. Reviewed on: 2nd September 2021

Easy and hassle free

Used RateSetter a couple of times, always goes smoothly, good customer service and easy to manage your account online. Will use their services again. Reviewed on: 2nd September 2021

Great company

Easy process. Straight forward and detailed Reviewed on: 2nd September 2021

Amazing company and great rates provided

Had a loan for 4 thousand pound spread the payments over 4 years. Would recommend every day of the week the interest rate is so low makes loans easily affordable. Reviewed on: 2nd September 2021

Great customer service and experience

Quick and easy to apply for a loan and user friendly access to account. Reviewed on: 2nd September 2021

Very good rates

I would use again very quick to get in your bank and the rates a fair one would recommend to family and friends to use them Reviewed on: 2nd September 2021

Good company to deal with

Took out loan almost 5 years ago and had great customer service. Had know hesitation in recommending Ratesetter over the years. Reviewed on: 2nd September 2021

Hassle free loan, perfect for cause

Hassle free, regular updates, easily contactable. What more can you ask for Reviewed on: 2nd September 2021

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