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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

I needed a loan. I saw Ratesetter a phone call later checks were done loan offered at a better than competitive rate. Perfect Reviewed on: 2nd September 2021

Easy quick

It was very easy to arrange my load with ratesettler. Their customer service is also very good. Reviewed on: 2nd September 2021

Top notch

Was great borrowing money to support my family through so very tough times Reviewed on: 2nd September 2021

Great rates and a great service

Fabulous for funding short term projects Reviewed on: 2nd September 2021

Excellent rate and quick approval

I have taken 3-4 loans from rate setter and have always been happy with the service and clarity on what is to be paid back. Reviewed on: 2nd September 2021

Excellent!!

RateSetter made it so easy to apply for the loan I needed. It was quick and easy, no 100 page forms to fill in! And the money was in my account with 48hrs! What more can you ask for! Thanks RateSetter! :) Reviewed on: 2nd September 2021

Quick simple and Friendly

Have had a couple of loans with Rate setter, easy to apply and within a day or two the money is in your account, great low rates of interest, with a really good customer service if you need to speak with them Reviewed on: 2nd September 2021

Piece of mind

Easy to navigate website, fast response and competitive rates = A top class company! Reviewed on: 2nd September 2021

Easily the best

Easy quick professional, staff always happy to help with any customer needs Reviewed on: 2nd September 2021

Rate setter give great rates on loans

I've always had good efficient service from ratesetter when taking out loans, never had any problems Reviewed on: 2nd September 2021

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