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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great rate loans

I’ve used rate setter several times. Simple and straightforward funds transferred quickly Reviewed on: 2nd September 2021

The best apr

Best loan I've ever had . Would highly recommend to my friends and family Reviewed on: 2nd September 2021

Excellent rates and service

I have used Rate Setter 3 times now and they offer the best rates, are quick to respond to applications, and their customer service is second to none. Highly recommended. Reviewed on: 2nd September 2021

Good company to deal with

I have found ratesetter easy to deal with and more competitive than the usual lenders. Reviewed on: 2nd September 2021

Top quality Lian Provider

Easy to use. Great Customer Service. Would 100 percent recommend to anyone Reviewed on: 2nd September 2021

Fast, friendly service

I have had no issues since using rate setter, I have twice now took out a loan and had no issues. Contacted customer services once and had a fast friendly response Reviewed on: 2nd September 2021

Great company

Great rates with low interest. I would definitely get another loan from RateSetter Reviewed on: 2nd September 2021

Brilliant lender

I have taken a good few loans out with ratesetter and they are by far the best lender I have came across very easy to deal with and their interest rates are very low Reviewed on: 2nd September 2021

Great

Really quick easy and safe service to use when needed. Reviewed on: 2nd September 2021

First class,no messing, quick and easy to deal with

We have had two loans from ratesetter, both times no problems at all and paperwork is downloadable for peace of mind Reviewed on: 2nd September 2021

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