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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan company ever

I have had a few loans for ratesetters now and they are brilliant. No hidden costs and they tell you exactly what you will pay before you take the loan out and you can pay it off early if you wish and there's no Extra charge for doing so. They are brilliant Reviewed on: 2nd September 2021

Easy site

Very easy to deal with and very helpful Reviewed on: 2nd September 2021

Simplicity

From requesting a loan, going through the approval, receiving the finances and having control over my repayments in a clear repayment tracker everything is so simple. Reviewed on: 2nd September 2021

Fast quick abs easy

Really quick service. Easy online account and set up. Highly recommend Reviewed on: 2nd September 2021

Straightforward and trustworthy

I've had two loans from Rayesetter and the process has always been smooth and very simple. Their terms are very easy to understand and I feel like I trust this company. Would definitely recommend to others! Reviewed on: 2nd September 2021

Great help when was needed

Was easy and straightforward to get a loan. I was in a great need at that time and Ratesetter was a quick and easy help. Reviewed on: 2nd September 2021

Ratesetter loan

As a returning customer so easy to do within minutes got accepted for loan with a good interest rate - thankyou ratesetter Reviewed on: 2nd September 2021

Great service

Great prices low interest rate reliable payment plan Reviewed on: 2nd September 2021

Quick, secure and customer focussed

We were given the speed of service we needed, we were supported specific to our needs. Reviewed on: 2nd September 2021

No hassle

It only took a phone call to get a loan sorted. I did have a good credit score. The money was on my account the next day. Absolutely would recommend. Reviewed on: 2nd September 2021

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