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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple and easy

Simple to apply more than helpful advise and customer service,app of account more than helpful to keep track of payments excellent definitely recommend Reviewed on: 2nd July 2021

Fair loan company

The loan process was pretty smooth, the agent explain everything clearly all supported by written evidence. Besides, I can track my current and remaining payments quite easy in just two steps online. Reviewed on: 2nd July 2021

Amazing and friendly

My experience was fast and easy at the time of needing help when I was homeless Reviewed on: 2nd July 2021

Digital fast money

Applied on line with my phone and it was a fast response and great service Reviewed on: 2nd July 2021

Good service

Really easy to work with and any queries are responded to fast. Reviewed on: 2nd July 2021

Good rate, easy dealings

Good rate, good website, recommended Reviewed on: 2nd July 2021

Brilliant, affordable, best loan company that I ever used. I keep coming back for more, to buy essentials...

If a washing machine and oven or a tumble dryer and just about anything else, I can rely on ratesetter to help out, you never know when an emergency will happen. Ratesetter are always there with an exceptional service and great rates...its in the name Reviewed on: 2nd July 2021

Very easy process and great rates

I have been sceptic to using RateSetter at first but their rates proved to be far more superior than I have been offered at the banks and the process of commencing loan was super easy! I highly recommend it! Reviewed on: 2nd July 2021

easy to process to get a loan

found it very easy to get a loan and the online process was very easy to do. used for both loans I have taken out 5* Reviewed on: 2nd July 2021

Excellent company, very easy and safe to deal with

I have found ratesetter to be very straight forward, I applied for my loan which was very easy and received the money in my account within days. I would highly recommend this company. Reviewed on: 2nd July 2021

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