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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good service,quick and easy application

Fantastic offers,great customer service with low rate loan offers Reviewed on: 2nd July 2021

Great lenders

Easy to talk to. Good lending rates. Simple process. Reviewed on: 2nd July 2021

Straightforward

The arrangement of the loan was made very quickly and everything was explained very clearly. The interest rate was also very fair. Reviewed on: 2nd July 2021

Rate setter have been great.

Easy website to log into to check how long/much is left on the loan. Reviewed on: 2nd July 2021

Very easy process

Very efficient and helpful company Reviewed on: 2nd July 2021

Perfect company

Great company. Haven't problems with them. Reviewed on: 2nd July 2021

Very good comapny

Very nice information very fast decision of lone I'm recommending Reviewed on: 2nd July 2021

Great trustworthy provider

They have been great and I would happily use them again Reviewed on: 2nd July 2021

Helpful service

Ratesetter helped me to get rid of many financial matters by providing me a long at the right time I wanted maney. Ratesetter is always trustworthy. Reviewed on: 2nd July 2021

Low interest rates, easy to manage

It was very easy to get set up and also manage the account. I took advantage of another loan offer with Ratesetter and there were no issues with transferring over. Would definitely use again if I had the need. Reviewed on: 2nd July 2021

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