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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan for a CNC machine

My loan is nearly paid off . They were so helpful throughout the whole process and they have always kept me informed. Can’t recommend them enough. Reviewed on: 2nd July 2021

Brilliant

marvellous company, quick in everyway, excellent terms too. Reviewed on: 2nd July 2021

Hassle Free

Very smooth application process and faultless interaction Reviewed on: 2nd July 2021

MR robson

been a great loan company highly recommended Reviewed on: 2nd July 2021

great experience

really good rates and friendly staff, had a loan with them since 2018, highly recommend. Reviewed on: 2nd July 2021

very good finance company

no problems and very helpful and trustworthy company would use them again Reviewed on: 2nd July 2021

straightfordward set up

worked well. Easy set up. No problems Reviewed on: 2nd July 2021

Good rates

Quick quality and good rates of a.p.r Reviewed on: 2nd July 2021

The best company to take out a loan with

I have been using Ratesetter for years and recommend them to everyone. The website is super easy to use, you can easily pay off your loan early, change the date of your direct debit and lots more. Their customer services team are really nice and helpful. Reviewed on: 2nd July 2021

Very easy and efficient

Just overall an easy experience, not had a single worry from the get go. Would recommend:) Reviewed on: 2nd July 2021

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