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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good

Reliable and helpfully great And I will recommend them to anyone who wants to be listen Reviewed on: 1st July 2021

Great deal

Very easy and happy with the loan was so smooth to set up for my new bike Reviewed on: 1st July 2021

fuss free loan.

applied then money straight to my account. Reviewed on: 1st July 2021

Never had a problem

Brilliant service ! Quick access to money easy to apply ! Staff are amazing if you need any help or to just ask a question ! & you can keep an eye on your re payments with excellent online services ! Will deffo use for future loans Reviewed on: 1st July 2021

Easy - from application to top-up loans

I couldn’t fault RateSetter! Easy to apply, easy to understand, easy to top-up if necessary… had no problems and I’ve been a customer for 3/4 years. Reviewed on: 1st July 2021

Loan review

I have had two experiences with rate setter and found them to be more transparent that bank lending. Reviewed on: 1st July 2021

Good APR and easily managed.

RateSetter got me a better APR than I could find anywhere else. The account is very managed online, along with regular email communication. Reviewed on: 1st July 2021

Quick, easy and straightforward!

No hassle and easy service to use. Reviewed on: 1st July 2021

Fast and fantastic

Brilliant company, all online easy to set up, low rates Reviewed on: 1st July 2021

Amazing

Amazing customer service, I wouldn't use anyone else. Reviewed on: 1st July 2021

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