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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Most Trusted Lender

Very professional and helpful throughout. No hidden twists and would recommend and use again, especially for business use. Reviewed on: 1st July 2021

I recommend Ratesetter

I found the communication clear and my experience has been positive. Great options to suit my requirements. Excellent customer service. You will not be disappointed!! Reviewed on: 1st July 2021

Excellent transaction

Instant decision good rate excellent customer service. Bravo Reviewed on: 1st July 2021

RateSetter gets 5 Stars from me

I needed to buy a car quickly and ratesetter agreed and paid out within 5 days. It was great and reassuring to find them so helpful. 5Stars every time. Reviewed on: 1st July 2021

No negatives for RateSetter

Excellent service. Highly recommend Ratesetter. Reviewed on: 1st July 2021

Best loan company

First class service their app is so easy to use so that you can keep track of your payments and Emma from Pegasus finance who arranged the loan to buy the boat was fantastic Reviewed on: 1st July 2021

Great service

Very simple and efficient way to loan Reviewed on: 1st July 2021

Easy and fast

Great hassle free loans with clear rates and changes. Never had an issue with them and would definitely use again in the future if the need arises. Reviewed on: 1st July 2021

Super efficient

Very efficient and stress less application Reviewed on: 1st July 2021

Great service.

Had a overall great service, the process was simple and easily explained at the start and I can keep up to date with everything online. Overall very happy Reviewed on: 1st July 2021

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