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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter are brilliant!

I have just taken out a second loan with ratesetter for a car after using them to get my last car. The rates are fair and communication is excellent. They make it easy to access loan details and you can overpay without penalties. If I needed a loan again, I would use them and I would recommend them to friends and family! Reviewed on: 1st July 2021

Help at the right time

I needed a loan and rate setter obliged with the minimum fuss. They asked the right questions for affordability. Very professional Reviewed on: 1st July 2021

Great service

Down to earth company everything straight forward Reviewed on: 1st July 2021

easy to use,

easy to use web site, competitive interest rate, quick response, repeat customer, Reviewed on: 1st July 2021

Awesome

I have been with ratesetter for a while now. It’s the only company I have used and I would recommend their services to others! Reviewed on: 1st July 2021

Excellent load provider

Painless application, clear and transparent terms and a quick turnaround to receive funds. Wold and have recommended Reviewed on: 1st July 2021

Simple, Quick and Easy Lending

I currently have a loan with RateSetter, it was quick and simple to apply and it beat other lenders with their interest rates - affordability made simple! Reviewed on: 1st July 2021

Very easy and great people

Excellent quick and easy. 100% reccomend Reviewed on: 1st July 2021

Very good

So easy and quick i have been with them for over 5 year Reviewed on: 1st July 2021

Life saver !

Easy application . Informed every step of the way . Reminders to let you know when payment is due Reviewed on: 1st July 2021

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