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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and great service

Got my RateSetter loan for a car purchase with no issues. The service throughout has been easy and effortless with no problems over the few years I’ve used. Reviewed on: 1st July 2021

Easy and clear

Easy to navigate the website. Change payment dates. Reviewed on: 1st July 2021

Easiest to manage online

Easiest and fastest place to see all details about your loan. I used it to buy a car, the rate was great firstly, and I can log in and see any outstanding balance and make additional payments. Reviewed on: 1st July 2021

Professional finance

Quick, uncomplicated affordable loans Reviewed on: 1st July 2021

Easy and Convenient

Needed to borrow some money for car repair. Rate setter gave me the best rates and money was available almost instantly. Reviewed on: 1st July 2021

Easy and hassle free, fast process and clear repayments

Thanks for a brilliant, stress free service Reviewed on: 1st July 2021

Quick response to loan request

Good rate of interest and quick response to loan request Reviewed on: 1st July 2021

great service!

I like how easy it is to access all the information and generally they provide great service Reviewed on: 1st July 2021

Underfloor

Amazing and helpful to match is the 2 time and my experience is 100% helpful thanks Reviewed on: 1st July 2021

Great company

Never had problem with this company. Reviewed on: 1st July 2021

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