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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing Service

will always recommended, great communication! THANK YOU Reviewed on: 1st July 2021

Easy quick reliable

It was very easy and hassle free to procure a loan and the monthly payments are reasonable. Customer service is very quick and friendly and would recommend. Reviewed on: 1st July 2021

Excellent company.

Loan was quick and easy to apply for, money was received promptly, cannot fault. Reviewed on: 1st July 2021

Easy

Straight forward easy to deal with no surprises would definitely use them again m. Reviewed on: 1st July 2021

The best loan I have had!

Simple and great customer service Reviewed on: 1st July 2021

Great loan

Fast and convenient service, would recommend Reviewed on: 1st July 2021

Great

Fantastic great company been with them for years, very helpful on phone and friendly makes all the difference Reviewed on: 1st July 2021

Smooth transaction

I'm always nervous when applying for a loan, but this made the process quick and simple. Reviewed on: 1st July 2021

Excellent

Quick and easy. Able to receive exactly what I needed. Support always available! Reviewed on: 1st July 2021

Excellent service

I’ve used Ratesetter twice now, excellent service, user friendly on line, would recommend to friends and family Reviewed on: 1st July 2021

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