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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy

Used these twice fur car purchase better rate than my own bank Reviewed on: 1st July 2021

Excellent service

From first point of contact to money in account, it was a seamless experience. Reviewed on: 1st July 2021

Great service. Very good at getting back to you quickly.

Never had any problems with them. They have always been very quick to get back to me when needed and they are always very helpful. Would highly recommend. Reviewed on: 1st July 2021

Very good

Each and every thing in their website and the information contained within short but enough for me to get in touch with contact and how to apply loan. Reviewed on: 1st July 2021

Brilliant

A really quick Loan company to use. The money goes into your account immediately. Easy to pay back all in one or to borrow more if need further help. Would definitely recommend. Reviewed on: 1st July 2021

High recommended

Such an easy online system to use and a decision given immediately with the funds in my account 2 days later. I have already recommended this company to my friends Reviewed on: 1st July 2021

Swift and easy service

Easy to apply and quick receipt of funds Reviewed on: 1st July 2021

Excellent

Quick Ann friendly service recommend you always Reviewed on: 1st July 2021

Easy to apply for personal loan

It’s been very good experience to get loan from ratesetter. It’s fast and safe. Strongly recommend Reviewed on: 1st July 2021

Easy peasey

Easy to deal with and great flexibility with repayments Reviewed on: 1st July 2021

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