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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great Service

Hassle free and good with any concerns Reviewed on: 1st July 2021

Loan sorted out quick and great customer service

Customer service of this company is great and never any problems. Loans come quick and easy to pay. Reviewed on: 1st July 2021

Really straight forward and low interest rates

It was such a easy process, I applied online got a decision straight away and had money in my bank within 2-3 working days. Instalments are affordable with low interest. I like the fact everything is online and I can track all my payments and see how much I have remaining to pay. Would highly recommend this company , I have recommended to many people at work, friends and family Reviewed on: 1st July 2021

Used them once.

Just used them once when I got a car. Seem good to deal with. Would recommend. Reviewed on: 1st July 2021

Good

Easy to use the app and good service Reviewed on: 1st July 2021

Quick, easy and reliable

Getting a loan through ratesetter was a straightforward process, easy to navigate with a quick turnaround. The account page is really easy to use, helpful views and great that you can manage pretty much everything through there. Smooth process from start to finish. Reviewed on: 1st July 2021

Fantastic company

Great, ready to use and fast receiving money Reviewed on: 1st July 2021

Good service

I needed to buy my car and for not known reason, other landers will not approve my finance( no bad credit, no bankcruptcy). Rate setter gave me the chance to have my wanted car very quick. They have good website, your account easy to use and see everything about your money and payments.Overall, good experience with them so far. Reviewed on: 1st July 2021

Easy to manage and never had any issues

No issues. Easy accessibility to your account and managing loan. Reviewed on: 1st July 2021

Fair interest

Got a good interest rate over a reasonable time period. Thanks. Reviewed on: 1st July 2021

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