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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Helpful and easy processes

Quick with responses, helpful, clear communication, easy process, quick to lodge. Reviewed on: 1st July 2021

Fantastic service and great interest rates

Really quick and helpful way of receiving a loan and fantastic interest rates. Best I’ve ever seen! Reviewed on: 1st July 2021

Amazing, easy!

Had my loan for a few years, really easy to set up! Barely had any contact from them overall amazing process! Reviewed on: 1st July 2021

Saved My Life - Finacially in a better position

I was in such a difficult position and all the over companies were offering ridiculous interest rates. Ratesetter was swift, efficient in their decisipn. The interest rates were low. I am so grateful for the help and guidance. I can not thank you enough.... Reviewed on: 1st July 2021

Highly recommended Loan provider

Highly recommended, fantastic service that it quick and easy to sort. Reviewed on: 1st July 2021

Simple but great service

Applying was quick and efficient. Reviewed on: 1st July 2021

Quick and easy

Great place to get a loan, quick and easy to apply online, money transferred in a matter of days. Payment plan very manageable. High recommend hassle free Reviewed on: 1st July 2021

Good value

Offer good value loans with a more reasonable view of people's individual financial circumstances. Reviewed on: 1st July 2021

Very happy

Very happy with good rates and professional efficient service with swift transfer of funds. Reviewed on: 1st July 2021

Great quick service

Easy to use system and great experience Reviewed on: 1st July 2021

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