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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

easy

very easy to deal with, no problems at all. thankyou Reviewed on: 1st July 2021

Simple and sensible!

Great communication, clear information - could I ask for more? Reviewed on: 1st July 2021

Excellent no hassle!

Just easy and hassle free, all good! Reviewed on: 1st July 2021

Best loan company around.

Best loan company by far.... easy to apply and navigate around their site and when help is required they are there to help. Over payments are not a problem and early repayment are accepted to Reviewed on: 1st July 2021

Great overall service from start to finish

Got help when i needed it , clear communication, treated me like a human rather than being a scripted answer Reviewed on: 1st July 2021

My loan

Good service money was quick into my account and the intrest rates are good Reviewed on: 1st July 2021

Fabulous

Brilliant company , very good customer service Reviewed on: 1st July 2021

PES

Professional Efficient Service. Quick decision and transfer of funds to account. Reviewed on: 1st July 2021

Good and quick service

Very helpful staff and quick service, good response. Reviewed on: 1st July 2021

Great rate and easy to arrange

I was able to apply online and immediately see the best loan options for me. Everything was completed in minutes and the money was in my bank the same day. Reviewed on: 1st July 2021

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