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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Excellent and easy to deal with

5
Simple to deal with and excellent app which is easy to make additional payments. Top company to work with. Reviewed on: 1st July 2021
johnrobertthomson@hotmail.com's avatar
[email protected]

Excellent customer Experience

5
My whole experience of applying for a loan with Ratesetter was straight forward and very smooth. From completing the application to acceptance and receipt of the funds. I would highly recommend to anyone. Reviewed on: 1st July 2021
Suzanne Black's avatar
Suzanne Black

Efficiency right from the start

5
Have used ratesetter on several occasions, the whole process from application to approval has always been smooth and efficient, wouldn't go anywhere else now. Reviewed on: 1st July 2021
Susan's avatar
Susan

Excellent

5
Excellent company, no problems at all, used twice now. Reviewed on: 1st July 2021
Colin Scott's avatar
Colin Scott

Honest company

5
Great service provided, I does what it says in a can. Would highly recommend this company Reviewed on: 1st July 2021
Gavin Davies's avatar
Gavin Davies

Excellent

5
If I should ever need a personal load I would definitely use ratesetter again. Reviewed on: 1st July 2021
Martin's avatar
Martin

Loan application

5
Very easy to apply, website is well designed and easy to navigate, fantastic application process and money paid into bank very quickly. Very flexible with payments and fantastic interest rates. Would definitely recommend Reviewed on: 1st July 2021
Marc D's avatar
Marc D

Amazing rates and even better service

5
While looking around for a good rate on a loan I stumbled across Ratesetter and was not disappointed. Their staff were more than helpful and understanding and the process was very fast. If I ever need a loan again I will always come back. Reviewed on: 1st July 2021
Cameron Chappell's avatar
Cameron Chappell

Quick and Easy

5
Great service from start to finish - Always considerate and happy to help with any queries. Reviewed on: 1st July 2021
Ryzenator's avatar
Ryzenator

Good experience

4
Straight forward application and speedy response Reviewed on: 1st July 2021
keith haigh's avatar
keith haigh

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