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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Perfect company

I had fiev loans with low interest easy to pay i can recomended this company Reviewed on: 1st July 2021

Ratesetter 1

Rate setter are friendly and very easy to talk to. Even when a problem arises just as it did last year with covid they inform you and make you very aware of all the help that they can provide. To be honest in my opinion why go else where when these people take all the hard work and stress out of it. Reviewed on: 1st July 2021

Great rates

Hassle-free application, lightning-quick decision and the best rate on the market. Brilliant. Reviewed on: 1st July 2021

Never had any problems and great customer service! Top quality

Cannot fault any part of the service! Everything is quick and easy! Made moving house that little bit easier and less stressful! Reviewed on: 1st July 2021

excerlent service

RateSetter allowed me to have a loan although my credit score wasn't very good. due to RateSetter and me making payment every month my credit score is now good. Excerlant company HIGHLY RECOMENDED Reviewed on: 1st July 2021

On my second loan

I am currently on my second loan with rate setter after having one a few years back. The rate are some of the best and awell as managing everything online you can also pay off early or choose too borrow more very easily Reviewed on: 1st July 2021

Excellent

Excellent Service and easy to deal with Reviewed on: 1st July 2021

Quick and easy. Hassle free borrowing.

All agreed in a timely manner, no problems throughout. Perfectly happy to use again. Reviewed on: 1st July 2021

Quick no hassle

Applied for loan was very fast good rates so took a 2nd loan nearly finished paying both never had a hassle and would use again Reviewed on: 1st July 2021

Life Changing Loan Provider

RateSetter is easily accessible and excellent customer service. In the whole time I’ve been with them, I have not experienced one problem. Extremely trustworthy and honest and would 100% recommend them. Reviewed on: 1st July 2021

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