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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straight forward loans

Money in my account the next day, hassle free. Reviewed on: 1st July 2021

Professional and courteous

I've always found the advisors to be both professional and courteous whenever I've needed to call them. Their no nonsense easy to understand advice is why I'd be happy to recommend this company to my family and friends. Reviewed on: 1st July 2021

No problems at all

I've taken out loans with Rate Setter twice now and not had any problems at all. Nice and straightforward with a useful website to manage my loans. Reviewed on: 1st July 2021

No hassle, simple process

I found it really simple to find the right loan for my needs. Reviewed on: 1st July 2021

Excellent service

This is the seco d time I've used Ratesetter. Easy application, quick service. Money was in the bank 2 days later for our lovely campervan. Reviewed on: 1st July 2021

Great service

Great service and fast agreement. Reviewed on: 1st July 2021

Very good rates

I had a personal loan and I’m very happy with the outcome. Thank you! Reviewed on: 1st July 2021

Value

Excellent service and value of loan Reviewed on: 1st July 2021

Simple and quick

No issues from start to finish, plus easily accessible info to track progress. Reviewed on: 1st July 2021

Very simple process

Have had two RateSetter loans. Easy application process Reviewed on: 1st July 2021

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