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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent!

Have never had any issues or problems. Plain sailing! Reviewed on: 17th June 2021

Ratesetter rocks

I love ratesetter so quick and easy aldone in less then 5 minutes fantastic lender and low low interest rate ratesetter is the nuts Reviewed on: 17th June 2021

Quick and efficient

Really really really really really great Reviewed on: 17th June 2021

Straightforward, efficient and user friendly

The whole process was just so straightforward and clear. I have used Ratesetter for two loans now and both times the application, and the app were simple and easy to use. The funds were approved and deposited with me efficiently. I also like that I can easily see how much is left to pay and what my repayment options are at anytime. My experience couldn’t have been better ! Reviewed on: 17th June 2021

Open, Honest and Fair

I arranged a loan with rate setter at a time when it was difficult to arrange credit elsewhere. I was treated fairly and offered an affordable loan with good terms. Communication is clear and open and it’s easy to service and manage the account. I would recommend them to anyone looking for a personal loan at a fair rate. Reviewed on: 17th June 2021

Quick easy straightforward process

I applied online after choosing Ratesetter from MoneySavingExpert comparison, which showed I was likely to be accepted at the proposed (low) rate. I was, and it was supper quick. Puts high street bank lending to shame. Reviewed on: 17th June 2021

Excellent conpany

From start to finish done what they said again excellent Reviewed on: 17th June 2021

Shamazeing

Quick, easy and fantastic. Wouldn’t go with anyone else Reviewed on: 17th June 2021

So easy to use the platform, quick approval and payment

Have used Ratesetter on a few occasions and have found them to be efficient and reliable. The platform is very easy to use and terms are agreeable. Reviewed on: 17th June 2021

Excellent service

Had a great experience with Ratesetter. Customer service was very good, staff on the phone were very helpful and friendly. Would recommend Reviewed on: 17th June 2021

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