Smart Money People Logo

Voting in the British bank awards 2026 is open - Vote here

Share this page

Revolut reviews

Revolut Logo
Rated Excellent 4.93/5

Revolut reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion British bank awards winner
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 95,271 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Revolut have trended negatively over the past 90 days

Revolut’s app is a breeze to use, especially for travelling and managing multiple currencies with great exchange rates. The instant transfers, budgeting tools, and security features make everyday banking simple and convenient. However, many have struggled with poor customer service, slow or unhelpful responses, and issues around fraud protection and account restrictions.

Positive themes

  • Revolut’s app is super easy to use and perfect for travelling with great exchange rates.
  • Instant transfers and quick payments make Revolut a hassle-free banking choice.
  • The security features and fraud alerts on Revolut give peace of mind when using the Personal account.

Negative themes

  • Customer service is often slow, unhelpful or only available via chat which frustrates many users.
  • Fraud protection and dispute handling on Revolut can be poor with users losing money and no refunds.
  • Account restrictions and freezes happen without clear explanation causing major inconvenience.
Summarised by AI
Was this helpful?

About Revolut

Revolut offers services online or through its app, without physical branches.

Revolut was founded in July 2015 by Nik Storonsky with a mission to transform the way we spend and transfer money abroad. Revolut's first services were money transfer and exchange with no foreign transaction fees. Since then, Revolut has expanded its services and has over 45 million customers globally.

Revolut offer a range of financial products.

Revolut at a glance

Contact details

Website
Visit provider website
Social media

Reviews for Revolut

Showing 11 of 95271 company reviews Last reviewed within 7 days

Very satisfied, money safe and very simple to transf...

Personal account 22nd March 2026

Very satisfied, money safe and very simple to transfer, very good currency exchange, efficient and good.

Rated Excellent 5/5
Read more product reviews

Revolutionary Revolut

Personal account 22nd March 2026

Revolut has been revolutionary, it helps me and my partner to control all our finances but within little pockets and savings as well. The Revpoints... Revolut has been revolutionary, it helps me and my partner to control all our finances but within little pockets and savings as well. The Revpoints are also a genius idea instead of the outdated Cashback scheme. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Issues with online purchases resolved easily and ref...

    Issues with online purchases resolved easily and refund achieved. Excellent service

    {"display":"Ekene","full_name":"Ekene","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    Ekene 22nd March 2026
  • 5/5

    Revolut is the best bank I've been with by far...

    Revolut is the best bank I've been with by far

    {"display":"Iwan l","full_name":"Iwan l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    Iwan l 22nd March 2026
  • 5/5

    Revolut is amazing!

    Revolut is amazing! You get way more for your money with rev points which is so helpful during this cost of living crisis. Any time... Revolut is amazing! You get way more for your money with rev points which is so helpful during this cost of living crisis. Any time I have had to query something with customer service, they get back to me straight away and solve my issue. I honestly would not go back to any traditional high street banks, the rewards are too good at Revolut! Read more Read less

  • 5/5

    Great service

    Great bank no issues experienced over the years

    {"display":"LadyC","full_name":"LadyC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    LadyC 22nd March 2026
  • 5/5

    Love this bank brilliant service no complaints

    Love this bank brilliant service no complaints

    {"display":"Alan e","full_name":"Alan e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alan e 22nd March 2026
  • 5/5

    Revolut has always been great.

    Revolut has always been great. It’s easy to use and everything is in one place. An essential card for anyone who holidays.

    {"display":"Eimear","full_name":"Eimear","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Eimear 22nd March 2026
  • 5/5

    I've had zero issues with Revolut so the only thing...

    I've had zero issues with Revolut so the only thing I can't comment on is Customer Service since I've never needed it.

    {"display":"Joseph J","full_name":"Joseph J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joseph J 22nd March 2026
  • 5/5

    Very nice bank its been a while using it

    Very nice bank its been a while using it

  • 5/5

    Simple to use, has great features.

    Simple to use, has great features.

    Products from Revolut

    Showing products offered by Revolut

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice