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Ripe Insurance: Photography insurance reviews

Name: Photography insurance
Rating: 4.85 (160 reviews)

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4.85

Based on 160 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

3 star

2 star

Latest highest rating:

5

Very straight forward, easy to set up I thankfully haven’t had to make a claim but the process of taking out the insurance was very easy. The website was easy to navigate too. Reviewed on: 19th October 2025

Latest lowest rating:

1

I put in a claim in march when my camera bag and kit... I put in a claim in march when my camera bag and kit was stolen. Was told normally takes couple weeks to get sorted may I saw an assessor and then de... Read more Reviewed on: 10th July 2025

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About this product

Ripe Insurance offer camera and photography equipment insurance policies.

You can cover up to £60,000 of equipment and they will replace it new-for-old provided it’s under three years old. At Ripe Photography, accidental damage is also covered for up to £60,000.

Ripe camera and photography insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ripe Insurance before, you can also leave a review and share your experience.

Ripe Insurance Photography insurance reviews (160)

Review of the Ripe Insurance, Photography insurance:

The worst company I have EVER dealt with

The amount of stress caused and loss of earnings this company has cost me is colossal! The very worst customer service of any company I have ever dealt with. I have had to get the Financial Ombudsman involved, and yet they still are not dealing with my claim in a timely fashion. This is the second claim I have been given the runaround with, yet they are so quick to take your renewal money. They have cost me in productivity and the stress I have encountered dealing with them is just not worth it. I may as well throw my money on a bonfire and at least benefit from the heat that gives...they give you nothing for your money but pain! I have had a damaged Macbook Pro screen since June 2022 and nothing has been done since I made the claim. Last year I dropped my hard drive, and after sending it off to get assessed and having to pay for the diagnosis, they then told me I am not covered for data recovery! I don't really get why I'm paying for a policy as it appears that nothing is covered...what an awful company. They just take your money and give you hell! The positive reviews here are of people who have, fortunately, not had to make a claim yet...God forbid you ever do have to! I have had to resort to now buying another Macbook Pro so I can commence work. So what was the point of me getting insurance with these crooks?? The only time they answer you is on here in public in order to fool those reading these reviews that they do value their customers and want to help. Even after answering one of my reviews they have still yet to action anything. I have sent them 4 different engineer reports detailing the damage but I'm still waiting for something positive to happen. I wish Watchdog was still on TV as this awful organisation should be exposed there. I will ensure that I spread this on all forms of social media and see if I can go to small claims court or something. Please do not take out any insurance with them, and steer clear of Davis Group in general, I can't stress this enough. My experience has been the worst nightmare you can imagine. Reviewed on: 29th November 2022

Great service

Had my first insurance for expensive camera equipment this year and low and behold after an accident Ripe came through with the cash to replace my damaged goods .. peace of mind Reviewed on: 6th July 2019

Straight forward and no fuss

Excellent coverage and straight forward to organise. I'll be using them when I go professional. Reviewed on: 6th July 2019

Very, very user friendly experience

I am amazed by the simplicity of technology on a website. One of the best user experience that I had so far. Product coverage is good and prices are affordable. Everything was done very quickly. All the best to Ripe Insurance Team. Zofia:) Reviewed on: 6th July 2019

Good service if you get your gear broken

A bit slow process, but super quality job, apreciated Reviewed on: 5th July 2019

Fantastic

Fantastic service, very professional and easy to understand. Clear on what is covered and how to claim Reviewed on: 5th July 2019

Excellent value for specialist cover.

I wanted to cover some photography equipment for amateur use. The policy and options were very flexible, unlike the 'one size fits all' approach of some insurers. Reviewed on: 5th July 2019

fast and fit for purpose

Ripe catered my policy to my needs at renewal and were able to advise me on all the questions I have and I would totally recommend their services. Reviewed on: 5th July 2019

So easy to set up even with specific needs, due to the efficiency of the staff that deal with you

To date I have not had any reason to make any claims, I like to think that I am super careful and vigilant. I am however confident that if I have the need to make a claim, it will be handled promptly and efficiently and politely. I have recommended Ripe to several friends who are also impressed with how their enquiries were handled. Reviewed on: 5th July 2019

Great prices and excellent customer service

Excellent company to deal with, competitive prices and an excellent on-line website(easy to use). Reviewed on: 5th July 2019

Ripe Indeed

Easy to use system and acceptable cost. Reviewed on: 5th July 2019

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