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row.co.uk : Appliance Insurance reviews

Name: Appliance Insurance
Rating: 4.49 (389 reviews)

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4.48

Based on 389 reviews, last reviewed 31st Aug 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

14%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022

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About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

Warning, warning, warning!

Warning, warning, warning! If you are thinking of insuring your appliance with Row please stop. I think most of these reviews are about the application process which was easy enough because they want your money. I insured three appliances with Row in June 2020; a range cooker, an integrated fridge freezer and an integrated dishwasher. I pay just under £20 a month. My cooker developed a fault in January and I contacted Row to arrange for the fault to be fixed, I then received an email which stated that I would be charged an insurance excess of £125 PLUS I would have to pay the remaining monthly payments to take me from January to the following June This took the total to over £180! I have spoken with another company who have told me that the manufacturer of my oven would charge £125 to come out and repair my oven. I am unhappy that I have been paying £20 a month for Row to do nothing more than to contact an engineer on my behalf. I believe that I have been paying £20 for a service which is completely unneeded and unnecessary. I am quite capable of calling an engineer from the manufacturer and arranging for the oven to be fixed. When I took out the insurance I was under the impression that my appliances were insured and protected against fault or damage and my premiums were put towards the maintenance. I have no idea what they use my £20 a month for. PLEASE USE ANOTHER COMPANY Reviewed on: 25th January 2021

Excellent buying process

Very easy quick process to buy cover Reviewed on: 26th March 2019

Washing machine insurance

Fast and easy and value for money appliance insurance Reviewed on: 25th March 2019

Quote for washing machine

Quick easy and fantastic prices very happy with my quote for washing machine now I can use my machine knowing I have full cover incase of any mishaps will recommend to family and friends Reviewed on: 24th March 2019

Easy as Peas

Straight forward and easy to complete all of the information. Piece of mind that all my kitchen appliances are covered with 1 insurer so no problems if I need to claim they're all with the same one making life easier. Reviewed on: 23rd March 2019

Best insurance provider

Nice and easy website, recommend this to everyone Reviewed on: 18th March 2019

most competitive price online

Early days of policy, so most competitive , easy to understand website. Reviewed on: 13th March 2019

Frauds

Was drawn in by the very reasonable price ..big mistake. Insured washing machine and tumble dryer expecting instant help incase of breakdown. So when the dryer wasn't heating the clothes I immediately went to work trying to contact them .first of all you have to make your claim online then wait till they approve your claim .. well 48hrs later still no contact from the company .. so if your expecting a prompt fix for your appliance stay well clear of this mob .. Reviewed on: 6th March 2019

EXCELLENT

Brilliant website and great prices Reviewed on: 26th February 2019

New insurance cover

Very easy on line form and quick processing definitely would use again and. Recommend to family and friends. Reviewed on: 22nd February 2019

Easy & very helpful

Very Happy New to the website and glad to get my stuff finally covered Reviewed on: 20th February 2019

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