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row.co.uk : Appliance Insurance reviews

Name: Appliance Insurance
Rating: 4.49 (389 reviews)

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4.48

Based on 389 reviews, last reviewed 31st Aug 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

14%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022

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Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

TOO EXPENSIVE FOR WHAT U GET

Started policy to cover my washing machine in 2018 at 5.99 per month. Increased premium yearly even though I made no claims until 2021. So 2019 it was 6.99 and from 2020 it was 7.99. So paid more than £250 of premiums. My washing machine broke down and I needed a repair. That’s when I found out that (even though I’d been paying premiums for over 3 years) that there was a £65 excess to pay on top of the premiums. Also I had to pay all the months to the end of the contract in advance. So, on top of the premiums, I paid another £136.91 to get my WM repaired. Now, you tell me, was it worth my paying all those premiums? I don’t think so. I’m sure if I’d called Hotpoint direct they probably would have charged the same to repair it so I received no benefit from joining ROW. Furthermore, they are insisting I set up the direct debit again, even though I have paid upto Feb 2022. They are trying to force me to continue with them even though the contract will end in Feb 2022. They have threatened to close my policy if I do not set up the DD with them again even though I have paid in advance till Feb 2022. Reviewed on: 4th May 2021

Excellent buying process

Very easy quick process to buy cover Reviewed on: 26th March 2019

Washing machine insurance

Fast and easy and value for money appliance insurance Reviewed on: 25th March 2019

Quote for washing machine

Quick easy and fantastic prices very happy with my quote for washing machine now I can use my machine knowing I have full cover incase of any mishaps will recommend to family and friends Reviewed on: 24th March 2019

Easy as Peas

Straight forward and easy to complete all of the information. Piece of mind that all my kitchen appliances are covered with 1 insurer so no problems if I need to claim they're all with the same one making life easier. Reviewed on: 23rd March 2019

Best insurance provider

Nice and easy website, recommend this to everyone Reviewed on: 18th March 2019

most competitive price online

Early days of policy, so most competitive , easy to understand website. Reviewed on: 13th March 2019

Frauds

Was drawn in by the very reasonable price ..big mistake. Insured washing machine and tumble dryer expecting instant help incase of breakdown. So when the dryer wasn't heating the clothes I immediately went to work trying to contact them .first of all you have to make your claim online then wait till they approve your claim .. well 48hrs later still no contact from the company .. so if your expecting a prompt fix for your appliance stay well clear of this mob .. Reviewed on: 6th March 2019

EXCELLENT

Brilliant website and great prices Reviewed on: 26th February 2019

New insurance cover

Very easy on line form and quick processing definitely would use again and. Recommend to family and friends. Reviewed on: 22nd February 2019

Easy & very helpful

Very Happy New to the website and glad to get my stuff finally covered Reviewed on: 20th February 2019

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