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row.co.uk : Appliance Insurance reviews

4.48
Based on 389 reviews, last reviewed 31st Aug 2022
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in the past 90 days
No new 1 star reviews
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8%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020
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Ra Ma

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022
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Dan

About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

Accepting money for invalid device

1
Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to repair the phone's screen I was declined as the insurance was "not valid" due to the age of the phone. I fully expect the policy to be refunded due to there being no risk of costs incurred by Row insurance given they were never going to undertake a claim on the phone at any point during the 12 months. If these details were not requested and checked when undertaking the policy, this seems a very underhanded method for row to take money on invalid devices from which they would hope not to have to see a claim put in. Thus making money from an invalid device they would never cover. My policy number is ROW6542858 Reviewed on: 31st August 2022

Excellent buying process

4
Very easy quick process to buy cover Reviewed on: 26th March 2019

Washing machine insurance

4
Fast and easy and value for money appliance insurance Reviewed on: 25th March 2019

Quote for washing machine

5
Quick easy and fantastic prices very happy with my quote for washing machine now I can use my machine knowing I have full cover incase of any mishaps will recommend to family and friends Reviewed on: 24th March 2019

Easy as Peas

5
Straight forward and easy to complete all of the information. Piece of mind that all my kitchen appliances are covered with 1 insurer so no problems if I need to claim they're all with the same one making life easier. Reviewed on: 23rd March 2019

Best insurance provider

5
Nice and easy website, recommend this to everyone Reviewed on: 18th March 2019

most competitive price online

5
Early days of policy, so most competitive , easy to understand website. Reviewed on: 13th March 2019

Frauds

1
Was drawn in by the very reasonable price ..big mistake. Insured washing machine and tumble dryer expecting instant help incase of breakdown. So when the dryer wasn't heating the clothes I immediately went to work trying to contact them .first of all you have to make your claim online then wait till they approve your claim .. well 48hrs later still no contact from the company .. so if your expecting a prompt fix for your appliance stay well clear of this mob .. Reviewed on: 6th March 2019

EXCELLENT

5
Brilliant website and great prices Reviewed on: 26th February 2019

New insurance cover

5
Very easy on line form and quick processing definitely would use again and. Recommend to family and friends. Reviewed on: 22nd February 2019

Easy & very helpful

5
Very Happy New to the website and glad to get my stuff finally covered Reviewed on: 20th February 2019

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