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row.co.uk : Appliance Insurance reviews

4.48
Based on 389 reviews, last reviewed 31st Aug 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
14%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
8%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020
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Ra Ma

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022
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Dan

About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

TOO EXPENSIVE FOR WHAT U GET

1
Started policy to cover my washing machine in 2018 at 5.99 per month. Increased premium yearly even though I made no claims until 2021. So 2019 it was 6.99 and from 2020 it was 7.99. So paid more than £250 of premiums. My washing machine broke down and I needed a repair. That’s when I found out that (even though I’d been paying premiums for over 3 years) that there was a £65 excess to pay on top of the premiums. Also I had to pay all the months to the end of the contract in advance. So, on top of the premiums, I paid another £136.91 to get my WM repaired. Now, you tell me, was it worth my paying all those premiums? I don’t think so. I’m sure if I’d called Hotpoint direct they probably would have charged the same to repair it so I received no benefit from joining ROW. Furthermore, they are insisting I set up the direct debit again, even though I have paid upto Feb 2022. They are trying to force me to continue with them even though the contract will end in Feb 2022. They have threatened to close my policy if I do not set up the DD with them again even though I have paid in advance till Feb 2022. Reviewed on: 4th May 2021

Brilliant and affordable

5
So easy to get quote. Representative rung back when asked to answer my questions. Really helpful. Really reasonable price Reviewed on: 19th February 2019

Fast and easy

5
Really easy to use and so simple Reviewed on: 18th February 2019

Cheapest insurance

4
Did some research on appliances insurance and not many insurers cover appliances. This is by far the cheapest quote I have found. Reviewed on: 16th February 2019

Nadia's happy review

5
I am very pleased with easy process and how quick it was to give me a very good qoute. I will 100% tell friends and family. Thanks you very much. Reviewed on: 12th February 2019

Nice cmoany

5
Good company happy with service upto now Reviewed on: 11th February 2019

nu

3
average average average v average average average Reviewed on: 11th February 2019

Easy to use website and friendly on the phone

5
Had a good experience with row.co.uk. Bought 2x boiler cover for our two flats. Good experience both online and by phone. Would recommend. Reviewed on: 24th January 2019

Definitely recommend

5
I found this so helpful very easy to do with no hassle very quick quote and much cheaper than my last insurance company Reviewed on: 22nd January 2019

Cheap price

5
Very cheap cover I can’t say if the company is good as I have only just signed up to them Reviewed on: 11th January 2019

Good

5
Easy to to complete but did not give us an option to pay monthly , They took all 12 months in advance in one go Reviewed on: 10th January 2019

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