Smart Money People Logo

row.co.uk : Appliance Insurance reviews

4.48
Based on 389 reviews, last reviewed 31st Aug 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
14%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
8%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020
Ra Ma's avatar
Ra Ma

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022
Dan's avatar
Dan

About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

TOO EXPENSIVE FOR WHAT U GET

1
Started policy to cover my washing machine in 2018 at 5.99 per month. Increased premium yearly even though I made no claims until 2021. So 2019 it was 6.99 and from 2020 it was 7.99. So paid more than £250 of premiums. My washing machine broke down and I needed a repair. That’s when I found out that (even though I’d been paying premiums for over 3 years) that there was a £65 excess to pay on top of the premiums. Also I had to pay all the months to the end of the contract in advance. So, on top of the premiums, I paid another £136.91 to get my WM repaired. Now, you tell me, was it worth my paying all those premiums? I don’t think so. I’m sure if I’d called Hotpoint direct they probably would have charged the same to repair it so I received no benefit from joining ROW. Furthermore, they are insisting I set up the direct debit again, even though I have paid upto Feb 2022. They are trying to force me to continue with them even though the contract will end in Feb 2022. They have threatened to close my policy if I do not set up the DD with them again even though I have paid in advance till Feb 2022. Reviewed on: 4th May 2021

Easy to use

5
I found this web site one the easiest to use. Quick and to the point. Reviewed on: 12th September 2018

Easy to complete

5
Took me 2 minutes to complete very simple and easy to use Reviewed on: 9th September 2018

One of the cheapest quotes

4
Very quick and easy to do online would recommend Reviewed on: 9th September 2018

ITS LIKE SUPER WOW!!!!!!!!!!

5
so simple so easy perfect for me, such a short process to apply for cover, and very inexpensive, benefits are impressive Reviewed on: 8th September 2018

Washing machine cover

4
Easy to navigate website. Good price. Reviewed on: 7th September 2018

Best Experience Ever!

5
Easy to understand and great prices Reviewed on: 6th September 2018

Easy and competitive

5
Used ROW to setup appliance insurance for my dishwasher. Web site very easy to use and had chosen and paid for a policy in less than 5 minutes and they were cheaper that a competitor by nearly £30 a year. Reviewed on: 6th September 2018

All of my ducks are now in a ROW

5
Straight forward, well priced and easy to use Reviewed on: 3rd September 2018

Cheap

5
Cheap and easy to get a product insurance. Reviewed on: 2nd September 2018

excellent service

5
Quick and easy appliance insurance Reviewed on: 27th August 2018

Do you have a different row.co.uk product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from row.co.uk ?

  • Gadget Insurance

    from row.co.uk 4.59 from 247 reviews
    row.co.uk
  • Home Emergency Cover

    from row.co.uk 4.58 from 76 reviews
    row.co.uk
    View all products