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row.co.uk : Gadget Insurance reviews

Name: Gadget Insurance
Rating: 4.59 (247 reviews)

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4.59

Based on 247 reviews, last reviewed 31st Mar 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

14%

Latest highest rating:

5

New costumer I jost get registred my smart tv. I find being verry easy to complete the registration. Reviewed on: 31st March 2019

Latest lowest rating:

1

Very poor and misleading company Reported my phone lost. I emailed everything over to The customer service team. After a couple of days they email to ask for same documents again. Sen... Read more Reviewed on: 21st February 2019

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row.co.uk Gadget Insurance reviews (247)

EASY PEEZY

nice and simple to register. Clear information on screen and a competitive price !! Reviewed on: 22nd January 2019

Great cover at great price

Fast, easy, clear to understand. Highly recommended Reviewed on: 18th January 2019

EASY WEBSITE TO USE

EASY WEBSITE CHEAP AND WILL COVER FOR THEFT AS ALL WHICH IS THE MAIN ONE Reviewed on: 12th January 2019

So easy to set up!

Very clear website, very competitive priced cover. Couldn't ask for more. Happy customer. Thank you. Reviewed on: 6th January 2019

Great insurance

Easy to set up and great price for the three products I've covered Reviewed on: 5th January 2019

Insurance TV

It was simply to insure my tv with row.com . Also, i found easy to find information which i need . Reviewed on: 4th January 2019

Best price I can find

I shopped around through Top Cashback and this was the best price by far. Although the excess is slightly higher than other insurers (by about £15) the annual savings more than cover this difference. Reviewed on: 31st December 2018

Excellent and quick

Took 5 mins to set up really easy, excellent price on 4 gadgets cheapest quote so far Reviewed on: 27th December 2018

Simple and Easy

Very easy to fill in form and takes less than 5 minutes! prices are very competitive compared to the market! Reviewed on: 11th December 2018

Please don't insure your phone with ROW

I lost my phone 8 days ago and still have not received my new phone even though my claim has been accepted and I have paid £105. I claimed straight away. The next day I received an email asking me for documents. I supplied them within an hour of receiving the email. I waited 24 hours. I phoned them. They said they couldn't open the documents and to send them again. I sent them again. The next day after hearing nothing I called again. They said there was a technical fault there end on opening the emails. An hour later their technical team had managed. They said to wait 24 hours for the claims team to inspect the documents. 48 hours later after repeated calls my end they called me and asked me questions for 30 minutes about how I lost my phone. They accepted my claim and asked me to pay £105. I paid straight away. They said I would have a phone within 24 hours, 48 max. I waited 48 hours and called - they said the phone had not arrived with their partner firm yet. They are hoping it will arrive tomorrow. They cannot be certain that I will have it in the next 48 hours. To clarify - It has been a week since I first submitted my claim and provided relevant documents. It will be 4 days minimum from when the claim was accepted and I paid £105 - to when I receive my new phone. They say it will take 24 hours from accepting the claim. This is a lie. Every step of the way this has been stressful. If I knew this - I would never have insured with them - hence why posting this review. Reviewed on: 28th November 2018

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