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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.4 (585 reviews)

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4.39

Based on 585 reviews, last reviewed 5th Apr 2025

379% increase in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

72%

12%

Latest highest rating:

4

Always positive experiences. Always positive experiences. Helpful information, clearly explained. Reviewed on: 5th April 2025

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (585)

Review of the Saffron Building Society, Mortgages:

Always friendly but efficient

I've had my mortgage with the Saffron for a little longer than I care to remember. I've not looked to switch as the rate is competitive and the staff are always great with me which I appreciate. Reviewed on: 29th November 2015

I have called mortgage services on several occasions...

I have called mortgage services on several occasions and Lisa Howard and Anne Sleeper have always been so helpful and friendly. This is my 1st self build mortgage and today I spoke with Lisa. Lisa today went above and beyond to answer my questions in full. She even spoke with other departments to find out some of my answers for n regard to once my self build completes with next steps and mortgage options available. I can honestly say that speaking with Lisa and her colleagues is always a pleasure and so easy, never rushed or past around departments they always go the extra mile to ensure they do their best to make a daunting process feel more reassuring. I can not rate them high enough as always there to help. Please can you past my feedback to them as they really do deserve to know how amazing their service is in supporting Saffron clients on their 1st self build. Thank you so much for all your support. If you are thinking of a self build mortgage this the lender to go to as no automated calls just real people to talk too willing to support and go the extra mile. Reviewed on: 24th March 2025

Very helpful, many thanks, no i must'nt do anything!

Very helpful, many thanks, no i must'nt do anything!!!! Reviewed on: 24th March 2025

Kim was very helpful.

Kim was very helpful. System would not allow me to give husbands email address to do docusign which is frustrating. But that is a system issue not Kim’s fault. Reviewed on: 24th March 2025

Lisa was awesome and very helpful.

Lisa was awesome and very helpful. Highly recommend. Reviewed on: 24th March 2025

Very good customer service.

Very good customer service. Dealt with Lisa over the phone and re-mortgage sorted very quickly. Reviewed on: 24th March 2025

Helpful.

Helpful. Knowledgable. Good grasp of bottom lines! Well done. Reviewed on: 20th March 2025

Always helpful, brilliant service

Always helpful, brilliant service Reviewed on: 20th March 2025

I had a fantastic experience with Anne Sleeper today...

I had a fantastic experience with Anne Sleeper today, she was helpful, and efficient and had lots of empathy. Reviewed on: 20th March 2025

Kim was polite, friendly and super helpful.

Kim was polite, friendly and super helpful. I got all the information I needed. A 10/10 experience for me and very refreshing. Reviewed on: 19th March 2025

Saffron staff always friendly and informative

Saffron staff always friendly and informative Reviewed on: 17th March 2025

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