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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6806 reviews)

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4.83

Based on 6,805 reviews, last reviewed 19th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A professional member of staff I wanted to set up an Online account for my barbershop chorus but found there was no !save’ option if I wanted a break. So I used a paper application ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6806)

Never had any problems always good service at Halstead

Never had any problems always good service at Halstead Reviewed on: 19th November 2025

Thnakyou ZOE...

Needed some help, and Zoe, was outstanding in her assistance. Sorted out all my problems, and resolved my issues. Arranged for my two schedules to be malgamated. Talked me through all the options, and I am now on line again. I was very impressed by Zoe, had an excellent customer attitude, and made me feel at ease with all she was arranging. Reviewed on: 19th November 2025

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Sophia was very helpful and new everything i needed help with Reviewed on: 19th November 2025

Great (and fast) service!

I needed something urgently as in the middle of a Finance audit. The lady I spoke to (Zoe) could not have been more helpful and I got what I needed immediately. Thank you so much. Reviewed on: 19th November 2025

Visits Bishops Stortford Branch - everyone is helpfu...

Visits Bishops Stortford Branch - everyone is helpful and friendly. Reviewed on: 18th November 2025

Excellent Service on the phone from Ally - he was ab...

Excellent Service on the phone from Ally - he was able to point out an account which matured and was in a low paying rate account and help us fix the funds in a higher rate account. Reviewed on: 18th November 2025

Great service from the new face in brentwood

Great service from the new face in brentwood Reviewed on: 18th November 2025

The chat kicked me out when I was talking to and a...

The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

The service was good

The service was good, unfortunately the ISA rate is better elsewhere Reviewed on: 17th November 2025

SOPHIE. Telephoned to reset my online account

Telephoned to reset my online account as I had been locked out. Sophie dealt with my query very efficiently and politely. Reviewed on: 17th November 2025

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