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Saffron Building Society: Savings reviews

4.83
Based on 7,178 reviews, last reviewed 8th Aug 2026
11% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7178)

Saffron's saving accounts offer good rates

5
Saffron's saving accounts offer good rates and a variety of ways to manage your savings from instant access to longer term accounts. Reviewed on: 27th January 2026

The best around

5
I have been a customer for many years. I have accounts with many banks and building society’s and I can honestly say there is no better. Whether you visit branch or deal with them over the phone the service is second to none. Not only you get the support and advice but the staff treat you as real person and cannot do enough for you. The savings rates are not bad either. I have recommended the Safron to friends, family and even my grandchildren are all members now. Another point to note is that are keen to support and want to be part of the local community. Always arranging local events as well as educational sessions for children to help them understand finance. Reviewed on: 27th January 2026

Great customer service

5
I found the Saffron Building society to be very helpful with great customer service, they have the personal touch which is often lacking these days. Reviewed on: 27th January 2026

Whenever I have contacted them I found them informat...

4
Whenever I have contacted them I found them informative and very helpful Reviewed on: 27th January 2026

Staff are excellent customer service.

5
Staff are excellent customer service. Advice given if better products available. Great to have a physical branch Reviewed on: 27th January 2026

Always helpful staff, never ask inappropriate questi...

5
Always helpful staff, never ask inappropriate questions. Reviewed on: 27th January 2026

Helpful and friendly

5
Staff are knowledgeable, understand their product and always helpful. Good to see that new staff are coached by their own staff and everything is explained simply. I have had an account with Saffron Building Society for over 25 years Reviewed on: 27th January 2026

I have an online accountand whenever I need to cont...

5
I have an online account and whenever I need to contact Saffron Building Society I have always found them extremely helpful, often resolving my problem quickly. I would certainly recommend them to friends and family for online accounts. Reviewed on: 27th January 2026

A good bank with excellent customer service.

5
A good bank with excellent customer service. Reviewed on: 27th January 2026

Great, friendly service on a new regular saver account

5
I visited their Ware branch to open a regular saver account. The experience was really excellent with super staff, a coffee machine and community space. The product is nice and flexible. Highly recommended! Reviewed on: 27th January 2026

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