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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6298 reviews)

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4.76

Based on 6,298 reviews, last reviewed 12th Mar 2026

92% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Extremely helpful customer service Florrie was extremely helpful and provided excellent advice. Having phoned with a view to potentially closing my savings account, I opened a new accou... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6298)

Haven't been In branch for a while due to illness.

Haven't been In branch for a while due to illness. Was a pleasure to see Dan in branch again and his new hair style. Reviewed on: 31st July 2025

The lads on the counter at stortford were great.

The lads on the counter at stortford were great. It was a shame the ladies were not in as well. Reviewed on: 31st July 2025

Systems were very slow in the BS branch.

Systems were very slow in the BS branch. Luckily staff are lovely to talk and make it worth the wait. Reviewed on: 31st July 2025

Helpful and Prompt Customer Service

Russell responded to our enquiry regarding a change of account within 24 hours, he was friendly and then extremely helpful and dealt with everything the same day. Reviewed on: 30th July 2025

Excellent customer service.

Excellent customer service. Always helpful and professional. Reviewed on: 30th July 2025

Came into Brentwood to get a cheque and had a lovely...

Came into Brentwood to get a cheque and had a lovely chat with Emma Reviewed on: 30th July 2025

Surprised to see a lady.

Surprised to see a lady. Excellent service Reviewed on: 30th July 2025

I had a lot to talk about but Ian helped...

I had a lot to talk about but Ian helped me as always Reviewed on: 30th July 2025

Emma was so nice, she was able to answer my concern...

Emma was so nice, she was able to answer my concern and even helped me with something non banking related Reviewed on: 30th July 2025

Very friendly and helpful had to sort out some accou...

Very friendly and helpful had to sort out some account information and had no issues with sorting out my querie Reviewed on: 29th July 2025

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