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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6806 reviews)

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4.83

Based on 6,806 reviews, last reviewed 19th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Lucy was very helpful and quick to solve my problem Lucy was very helpful and quick to solve my problem Reviewed on: 19th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6806)

Fantastic Service from Zoe

I love the friendly nature of the society and am a long standing member. Today my daughter who is now an adult and needed to transition from a junior account and revalidate ID etc. had the pleasure of dealing with Zoe who was fantastically kind guiding her through all the steps, patiently and fully. All that after being a princely whole no 1 in the queue in the call centre. Great regular service as ever to start but on this occasion utterly exemplary, focussed on my daughter, and totally got the blend of respecting an adult making own choices, but learning for first time, whilst doing all the right checks and balances in background. Impressive customer care and focus. Reviewed on: 17th November 2025

The Community Room

The community room is a great space to hold our group, however it's only practical for a small number of people. There is no toilet or kitchen. There is also not enough room for guest wheelchairs or walking frames. Reviewed on: 17th November 2025

ALWAYS BEEN HELPFUL AND SERVICE WITH A SMILE AT HALS...

ALWAYS BEEN HELPFUL AND SERVICE WITH A SMILE AT HALSTEAD BRANCH Reviewed on: 17th November 2025

Lovely, staff very helpful and professional.

Lovely, staff very helpful and professional. Always very cheerful. Tip top service from Bishops Stortford. Kendra is fab, Harvey great too. Reviewed on: 17th November 2025

Zoe was very pleasant to deal with

Zoe was very pleasant to deal with Reviewed on: 17th November 2025

Amazing service in the Brentwood branch

Amazing service in the Brentwood branch Reviewed on: 17th November 2025

Always friendly and helpful in the Halstead branch,...

Always friendly and helpful in the Halstead branch, Can always rely on the branch helping me out Reviewed on: 17th November 2025

Lost savings account.

I spoke to Zoe regarding a lost savings account , who was extremely helpful and patient , we went through previous address history and after so many attempts of me trying to remeber where I had lived over 40 years she was able to confirm that it matched with your records Reviewed on: 17th November 2025

A warm branch and great service in Brentwood.

A warm branch and great service in Brentwood. Can't ask for much more Reviewed on: 17th November 2025

Excellent Customer Service

Sophia took my call this morning as I had a query about an ISA transfer. She was extremely patient with me and understood my query. She was able to help me do what I needed to do. Reviewed on: 17th November 2025

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