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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6806 reviews)

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4.83

Based on 6,806 reviews, last reviewed 19th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Lucy was very helpful and quick to solve my problem Lucy was very helpful and quick to solve my problem Reviewed on: 19th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6806)

Alway positive a positive and helpful at Bishops Sto...

Alway positive a positive and helpful at Bishops Stortford. Reviewed on: 15th November 2025

Everybody is so helpful and polite.

Everybody is so helpful and polite. Please keep the Passbooks. Reviewed on: 15th November 2025

Came into Royston to give my maturity instructions.

Came into Royston to give my maturity instructions. Reviewed on: 15th November 2025

Been a member since Halstead opened the staff are al...

Been a member since Halstead opened the staff are all so lovely and polite Reviewed on: 14th November 2025

Very happy great experience saw Lynn today

Very happy great experience saw Lynn today Reviewed on: 14th November 2025

Always polite and efficient in ware

Always polite and efficient in ware Reviewed on: 14th November 2025

Everything is good here at Halstead served by Lyn today

Everything is good here at Halstead served by Lyn today Reviewed on: 14th November 2025

Exceptional Service

I was struggling to manage an ISA via the app and decided to telephone instead. I'm so pleased I did as I spoke with an advisor who was both expert and warm. I was supported to make the changes and felt valued as much more than a customer, but as part of our community. My wait time was tiny (measured in seconds) compared to other organisations and the service was exceptional. Reviewed on: 13th November 2025

Good high street community bank friendly enough staf...

Good high street community bank friendly enough staff and services Reviewed on: 13th November 2025

Came to visit Bishops Stortford branch, I hadn't rec...

Came to visit Bishops Stortford branch, I hadn't received expected paperwork in the post. Kendra issued everything I needed efficiently and with a lovely manner. Reviewed on: 13th November 2025

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