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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7561 reviews)

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4.85

Based on 7,561 reviews, last reviewed 6th Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lucy is always super friendly. Lucy is always super friendly. Also love the colour scheme! Reviewed on: 6th October 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7561)

Satisfaction

Friendly, welcoming understanding of both queries and requirements Reviewed on: 12th February 2026

Excellent Braintree branch.

The staff at the Braintree branch are fantastic Reviewed on: 12th February 2026

Saffron building society review

Staff are always helpful and friendly. Always get a top service Reviewed on: 12th February 2026

Front of desk Bishop's Stortford - Our experience ...

Front of desk Bishop's Stortford - Kendra - was polite., helpful and clear in her actions, however, you do need to add more bodies to the front desk to reduce queuing and allow a degree of privacy to customer interactions - setting up/transferring account details, and other private discussions should be set aside from an audience waiting to be served! Its just not good business practice. Reviewed on: 12th February 2026

My enquiry was dealt with speedily and politely.

My enquiry was dealt with speedily and politely. The app is easy to use. Reviewed on: 12th February 2026

Unusual story

Tried opening ISA asked for transfer forms none arrived tried again no good gave up Reviewed on: 12th February 2026

Always friendly and helpful staff.

Always friendly and helpful staff. Reviewed on: 12th February 2026

Phone is answered promptly.

Phone is answered promptly. Charlotte was very helpful and efficient. She answered questions accurately Reviewed on: 12th February 2026

Very professional and easy to use.

Very professional and easy to use. Reviewed on: 11th February 2026

Very good

Very good with Natalie Wells today but it all always good with all the staff I see Reviewed on: 11th February 2026

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