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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7178 reviews)

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4.83

Based on 7,178 reviews, last reviewed 8th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7178)

Service with a smile

Allways friendly,efficient and helpful Reviewed on: 27th January 2026

easy to deal with on the phone

Ido not live near the branch but if ever i have a query , it is handled friendly and efficiantly Reviewed on: 27th January 2026

Easy to do business with

Good rates of interest and really good service when transacting on the account. Reviewed on: 27th January 2026

Easy everything

Easy online, very helpful via telephone, and also helpful in branch. Reviewed on: 27th January 2026

I generally use on-line banking

I generally use on-line banking, and find the system to work very well, on the odd occasion in go into Branch the staff are courteous and helpful. The design of the Colchester branch could be better, and junior savings accounts on offer could be wider. Reviewed on: 27th January 2026

Customer service excellent and savings rates are good

Customer service excellent and savings rates are good Reviewed on: 27th January 2026

Fab customer service and competitive loyalty accounts

I've had accounts with Saffron for decades, since I was a child, and have always had a great experience. Their cusomter service team are lovely and prompt, online, over the phone or in-person. I've always found their loyalty savings accounts to be very competitive, too. Reviewed on: 27th January 2026

Great App

First class app, which I rely on to transact remotely Reviewed on: 27th January 2026

Simplicity

Very easy to navigate website, clear instructions etc Reviewed on: 27th January 2026

Very responsive and customer focused service.

Very responsive and customer focused. Short queue times which is refreshing. Reviewed on: 27th January 2026

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