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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7561 reviews)

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4.85

Based on 7,561 reviews, last reviewed 6th Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lucy is always super friendly. Lucy is always super friendly. Also love the colour scheme! Reviewed on: 6th October 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7561)

Not Lost That Lovin' Feeling

The whole banking process has gradually 'lost that loving feeling' since the accelerated branch closures of the big five High Street banks. SWBS has managed to retain the common touch and genuinely does feel as if the staff, on the phone or in person, know who you are. This is not taught by script.....this is by example - Good On You, SaffronBS. Reviewed on: 10th February 2026

Got in a muddle with using on line service.

Got in a muddle with using on line service. Jody was very kind and helpful. Reviewed on: 10th February 2026

Friendly building society

The staff are always friendly and so helpful Reviewed on: 10th February 2026

Every time I have rung the people who answer always...

Every time I have rung the people who answer always listen and help me. Customer Service is brilliant. Reviewed on: 10th February 2026

Excellent customer service ..

Excellent customer service and it is wonderful not to be routed via a call centre. he whole of the building society's operation is customer oriented. Reviewed on: 10th February 2026

Very good advice from Jodie.

I gave Jodie all the queries I was concerned about and she gave good clear advice. Reviewed on: 10th February 2026

Efficient friendly - recommend regular savers

Have had a number of regular savers. Whether online or on the phone the staff at Saffron have always been friendly and efficient. WIsh l lived nearer so l could attend one of their events! Reviewed on: 10th February 2026

Great customer service

Chi was very patient and professional. I hope the person carrying out her instructions will be the same and do the job right the first time. It's a shame this can't be done online Reviewed on: 10th February 2026

I always find the Halstead staff very helpful especi...

I always find the Halstead staff very helpful especially Lyn Bliss. Reviewed on: 9th February 2026

Felt at ease dealt with in a efficient and relaxed m...

Felt at ease dealt with in a efficient and relaxed matter by Zoe. Reviewed on: 9th February 2026

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