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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7561 reviews)

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4.85

Based on 7,561 reviews, last reviewed 6th Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lucy is always super friendly. Lucy is always super friendly. Also love the colour scheme! Reviewed on: 6th October 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7562)

Felt at ease dealt with in a efficient and relaxed m...

Felt at ease dealt with in a efficient and relaxed matter by Zoe. Reviewed on: 9th February 2026

I had a question about a closed account and the lady...

I had a question about a closed account and the lady was very helpful Reviewed on: 9th February 2026

Good old fashioned service at its best

On holiday in Spain and couldn’t get the website to transfer money between accounts. Phoned to try and sort and it was dealt with so efficiently and in a friendly helpful way. Good old fashioned service at its best. Was made to feel like I was their only customer. Reviewed on: 9th February 2026

Great to see SBS upping their rates.

Great to see SBS upping their rates. Reviewed on: 9th February 2026

great customer service from Charlotte Hartnell

I recently had reason to call for assistance with my online savings account. Charlotte Hartnell provided great customer service. Previously I had a mortgage with Saffron and it was always the same when I spoke with someone on the phone. It makes doing banking so much more pleasurable and makes me feel valued as a customer. Reviewed on: 9th February 2026

Zoe - discuss next steps for account

Zoe - I called today to discuss ‘next steps’ for one of my accounts and was put through to someone quickly. She was friendly, helpful, polite and efficiently dealt with my questions. Reviewed on: 9th February 2026

Great products and very knowledgeable staff

Great products and very knowledgeable staff Reviewed on: 9th February 2026

Helpful by Phone.

I have always found persons I have spoken to via phone , have been helpful. Reviewed on: 9th February 2026

Sophia Nuttall Bond maturity ect

Sophia was very helpful and did everything she had promised to do. She dealt with my complaint promptly and telephoned me to tell me the outcome. Reviewed on: 8th February 2026

Keep up the good work

Over the years the staff have been most helpful and are very efficient. The society have always been very competitive with savings rates. A well run caring society. Keep up the good work Reviewed on: 8th February 2026

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