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Saffron Building Society: Savings reviews

4.77
Based on 6,595 reviews, last reviewed 28th Apr 2026
3% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Attended the AGM and found it to be superbly hosted... Attended the AGM and found it to be superbly hosted by Saffron staff Reviewed on: 28th April 2026
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Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6595)

Andrew was very patient,friendly.

5
Andrew was very patient,friendly., helpful and understanding. We are old, 79 and 82 but he didn’t treat us like old people. It was a pleasure speaking with him Reviewed on: 30th September 2025

Superb service especially from Jodie. Thank you!

5
Great building society who seem to really care about their customers and for once you don't feel like you are just talking to an offshore service or a machine. Highly recommend. Reviewed on: 30th September 2025

Excellent service in Halstead - staff have always be...

5
Excellent service in Halstead - staff have always been so friendly and professional. Need more places like saffron in the high street Reviewed on: 30th September 2025

Open an account today with Eryn.

5
Open an account today with Eryn. Reviewed on: 29th September 2025

I came in to the Royston branch as I needed some cha...

5
I came in to the Royston branch as I needed some change and made a withdrawal with Caroline this morning. Reviewed on: 29th September 2025

Customer Error

5
An error was made by me when it came to moving monies between accounts. Sophia dealt with it in a professional way and resolved the issue timely and eased our worries Reviewed on: 26th September 2025

customer service at its best

5
Kendra deserves a medal for her patience and help this afternoon. she talked us through every aspect of on line banking and the Saffron app. She was truly professional in every way. A great pleasure to speak to. Reviewed on: 26th September 2025

Professional and friendly

5
Everyone I spoke with, both on the phone and in Brentwood branch, was extremely friendly, helpful and professional. They took time to understand what I wanted then helped me open the accounts I needed. Reviewed on: 26th September 2025

Really nice and friendly branch at Halstead

5
Really nice and friendly branch at Halstead Reviewed on: 26th September 2025

Max opened my account within 10 minutes and told me...

5
Max opened my account within 10 minutes and told me how to male transfers. Excellent service and care! Reviewed on: 26th September 2025

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