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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6810 reviews)

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4.83

Based on 6,810 reviews, last reviewed 20th Jun 2026

43% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6810)

Caroline helped me today to transfer money into my b...

Caroline helped me today to transfer money into my bank account. Reviewed on: 3rd November 2025

Apart from the slow systems it was a smooth process...

Apart from the slow systems it was a smooth process in the Brentwood branch Reviewed on: 3rd November 2025

Sophia was friendly and very helpful

Sophia was friendly and very helpful Reviewed on: 3rd November 2025

Friendly team, good to meet the new face in Brentwood.

Friendly team, good to meet the new face in Brentwood. Reviewed on: 3rd November 2025

It was a pleasure to visit the Brentwood branch this...

It was a pleasure to visit the Brentwood branch this morning Reviewed on: 3rd November 2025

Great experience in Brentwood.

Great experience in Brentwood. Very polite and chatty staff members Reviewed on: 3rd November 2025

Quick, friendly and efficient.

A quick, friendly and efficient service once through the phone queue. Our monies came through quicker than indicated. This is a good 'fault' as it is always better to understate and overperform than the other way round. Reviewed on: 2nd November 2025

Sophia...

I had locked my online account and had to call the Saffron BS helpline to sort the problem. Sophia handled my call very well, She was patient while I remembered my security word from 13 years ago and then took me through the process to reset my account. At no time did she make me feel that I should be doing things quicker. Thank you. Reviewed on: 1st November 2025

Always good service at Halstead and happy you are op...

Always good service at Halstead and happy you are open on Saturdays Reviewed on: 1st November 2025

Visited Bishops Stortford to renew my ISA with Kendr...

Visited Bishops Stortford to renew my ISA with Kendra - excellent. Reviewed on: 1st November 2025

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