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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.85
Based on 7,561 reviews, last reviewed 6th Oct 2026
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Lucy is always super friendly. Lucy is always super friendly. Also love the colour scheme! Reviewed on: 6th October 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7563)

Excellent service and always very courteous

5
Excellent service and always very courteous Reviewed on: 3rd February 2026
Kevin A's avatar
Kevin A

10 out of 10. Really good eggs all round!

5
This morning I contacted SBS to sort out getting a 1 year Fixed rate loyalty bond, as Florrie Gray had emailed me the other day regarding my accounts. I explained to Zoe Collins my situation and she was most helpful in dealing with the matter, including a second t/c I made to update what I had originally informed Zoe I wanted to deposit as an addition . I have received ideal help from both Zoe and Florrie, and for that i am most grateful. They are excellent and helpful communicators. 10 out of 10. Really good eggs all round! Reviewed on: 3rd February 2026
trevor j's avatar
trevor j

10 out of 10. Really good eggs all round!

5
This morning I contacted SBS to sort out getting a 1 year Fixed rate loyalty bond, as Florrie Gray had emailed me the other day regarding my accounts. I explained to Zoe Collins my situation and she was most helpful in dealing with the matter, including a second t/c I made to update what I had originally informed Zoe I wanted to deposit as an addition . I have received ideal help from both Zoe and Florrie, and for that i am most grateful. They are excellent and helpful communicators. 10 out of 10. Really good eggs all round! Reviewed on: 3rd February 2026
trevor j's avatar
trevor j

Max was very patient and efficient printing statemen...

5
Max was very patient and efficient printing statements for all my accounts Reviewed on: 3rd February 2026

Very helpful and friendly service..

5
Spoke to Kendra at Royston branch who was very knowledgeable, pleasant and hepful. She helped us sort out our grand daughter's savings accounts with SBS Reviewed on: 3rd February 2026
David 's avatar
David

Meets the needs of customers and the local community

5
The advisors are very helpful and informative whenever I have discussed my savings options with them. There is a good choice of savings products for different requirements. It’s also good to be with a society that supports its local community. Reviewed on: 2nd February 2026
Laura Fitton's avatar
Laura Fitton

No way to withdraw funds

2
I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including logging in via mobile and web but could not find a way. I went to the help section and followed the instructions there. The instructions were wrong. I contacted customer services and they responded the next day to say that it is not possible to withdraw from the 'instant access' account. Reviewed on: 2nd February 2026
DT's avatar
DT

Our local branch was very helpful,we had seen Lyn an...

5
Our local branch was very helpful,we had seen Lyn and her colleague before. We were offered good advice and are returning to discuss another matter. Reviewed on: 2nd February 2026
Tina Hearn's avatar
Tina Hearn

Excellent Customer Services

5
Called today to do some phone banking. Chi was superb, knew the products and assisted in closing, opening and switching products for me. Was so simple and stress free. Reviewed on: 2nd February 2026
AA's avatar
AA

Surprised to see the raes going up.

5
Surprised to see the raes going up. Great service as always Reviewed on: 2nd February 2026

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