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Saffron Building Society: Savings reviews

4.83
Based on 6,810 reviews, last reviewed 20th Jun 2026
43% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026
Sally S's avatar
Sally S

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6810)

Kendra could not be more helpful - however wifi need...

5
Kendra could not be more helpful - however wifi needed which would make the experience much smoother! Reviewed on: 1st November 2025

Easy to do business with - I use Bishops Stortford b...

5
Easy to do business with - I use Bishops Stortford branch and the staff are great. Please do not close the branch ! Reviewed on: 1st November 2025

Visited Bishops Stortford Branch - helped by Kendra...

4
Visited Bishops Stortford Branch - helped by Kendra - no problems. Reviewed on: 1st November 2025

Sophia Nuttall continues the excellent service.

5
Sophia explained the procedure for opening a new Small Saver without any paperwork and did so. Reviewed on: 31st October 2025

Excellent service received on the phones from Ally r...

5
Excellent service received on the phones from Ally regarding maturity options Reviewed on: 31st October 2025

Always 5* service from the Bishops Stortford Branch!

5
Always 5* service from the Bishops Stortford Branch! Reviewed on: 31st October 2025

Visit Bishops Stortford every week, always pleased w...

5
Visit Bishops Stortford every week, always pleased with the service, never any problems. Spoke with Kendra today. Reviewed on: 31st October 2025

My husband and l spoke to Sophia this morning regard...

5
My husband and l spoke to Sophia this morning regarding a due to mature ISA. What a pleasant and helpful young lady, also she showed extreme patience with us. Much appreciated, thank you. Reviewed on: 31st October 2025

Been with Saffron Building Society for years - very...

5
Been with Saffron Building Society for years - very happy with the service. Reviewed on: 31st October 2025

I miss the Sawbridgeworth Branch but I love the Bish...

5
I miss the Sawbridgeworth Branch but I love the Bishops Stortford Branch, they are very kind to me always, Kendra so helpful. Reviewed on: 31st October 2025

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