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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6602 reviews)

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4.77

Based on 6,602 reviews, last reviewed 29th Apr 2026

2% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

First exemplary service I have always experienced a first class personal service when attending the Royston branch. The same applies when I call the Saffron by phone who are ... Read more Reviewed on: 29th April 2026

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Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6602)

Great appointment with the Dan at the BS branch.

Great appointment with the Dan at the BS branch. thorough and easy to understand Reviewed on: 8th September 2025

Always helpful in the Halstead branch, been a member...

Always helpful in the Halstead branch, been a member for a long time and the service has always been top notch Reviewed on: 8th September 2025

OAP needs help.

I was having trouble getting into my account,but phoned help line & was given help from Zoe who was very helpful & patient with me Reviewed on: 6th September 2025

I had a query and didn’t want to go into branch, so...

I had a query and didn’t want to go into branch, so used online chat. Sam Smith sorted this professionally and quickly Reviewed on: 6th September 2025

Very pleasant and friendly served by Lynn at Halstead

Very pleasant and friendly served by Lynn at Halstead Reviewed on: 6th September 2025

Been with saffron for years no complaints very happy...

Been with saffron for years no complaints very happy with Halstead branch Reviewed on: 6th September 2025

Lovely here at Halstead served by Lyn today

Lovely here at Halstead served by Lyn today Reviewed on: 6th September 2025

Excellent customer service, particularly from Zoe

I've been a Saffron customer for around three years and I find dealing with Saffron to be pleasant and straightforward. They answer the phone far more promptly than any other company I've had reason to call. Their customer-facing employees are friendly, helpful and professional. I've called them on several occasions, most recently when I had some issues (entirely my own fault) while trying to transfer some money out of my Saffron account. I called Saffron and spoke to Zoe, who provided excellent service, above and beyond anything I've experienced from any other company, resolving my issues quickly and efficiently. If Saffron Building Society offers a product that suits your needs, I highly recommend them. Reviewed on: 5th September 2025

Very handy on the high street always happy with Hals...

Very handy on the high street always happy with Halstead Reviewed on: 5th September 2025

My enquiries are dealt with efficiently and promptly...

My enquiries are dealt with efficiently and promptly and they always have the information I need on hand. Reviewed on: 5th September 2025

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