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Saffron Building Society: Savings reviews

4.83
Based on 7,178 reviews, last reviewed 8th Aug 2026
11% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7180)

Sophia Nuttall

5
Sophia was very knowledgeable and understood exactly what I needed. She dealt with my enquiry/request very well, explaining my options and then answering a further enquiry. Excellent thank you. Reviewed on: 6th December 2025

Staff were super happy to help me, felt very at ease...

5
Staff were super happy to help me, felt very at ease and comfortable, thanks Kyle and Chelsea! Reviewed on: 6th December 2025

Very polite and cheerful service from Kyle and Chels...

5
Very polite and cheerful service from Kyle and Chelsea in the Colchester branch this morning. Reviewed on: 6th December 2025

Outstanding Service!!

5
Truly impressed with the level of speed and service. Special shout out to Alistair and Lewis; they were amazing!! Reviewed on: 5th December 2025

Having had a problem in trying to use the website i1...

5
Having had a problem in trying to use the website i1 site was unable to progress my options I telephoned and spoke a member of staff who was help full and polite in a very short time. Reviewed on: 5th December 2025

As an elderly customer with mobility issues I found...

5
As an elderly customer with mobility issues I found christine very helpful on the phone helping me send cheques to charities Reviewed on: 5th December 2025

Thank you for helping me renew my ISA evie was polit...

5
Thank you for helping me renew my ISA evie was polite and friendly while helping me and did it nice and quick Reviewed on: 5th December 2025

Judy was very polite and helpful when sorting out my...

5
Judy was very polite and helpful when sorting out my new account she did it straight away Reviewed on: 5th December 2025

Sophia was a gem.

5
Sophia handled my query fantastically. Polite, efficient, knowledgeable - just what you'd hoped for! Reviewed on: 5th December 2025

10 out of 10 seeing kyle at Colchester branch excell...

5
10 out of 10 seeing kyle at Colchester branch excellent and extremely efficient. Phone service is excellent with a fast answer. Thetreatment is the best we get from any other provider Reviewed on: 5th December 2025

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