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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6810 reviews)

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4.83

Based on 6,810 reviews, last reviewed 20th Jun 2026

43% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6810)

Still trying to have my address edited, it has been...

Still trying to have my address edited, it has been over a year since I gave my new address details. Despite speaking to several staff who have been very helpful, this is still not sorted. Reviewed on: 24th September 2025

Happy with the service in Bishops Stortford for payi...

Happy with the service in Bishops Stortford for paying in my cheques. Kendra always helpful!. Reviewed on: 24th September 2025

Recommended the Halstead branch to my friends - grea...

Recommended the Halstead branch to my friends - great branb with really helpful staff always on hand Reviewed on: 24th September 2025

Thanks to Dan for providing great service when we si...

Thanks to Dan for providing great service when we sit down in an office Reviewed on: 24th September 2025

Always great experience at Saffron.

Always great experience at Saffron. Only suggestion is better rates and a better security system such as photo on account Reviewed on: 24th September 2025

Zoe Collins

Had a lovely conversation whilst sorting out my savings and was really helpful at with that. Reviewed on: 23rd September 2025

Friendly staff always nice to pop in served by Lyn

Friendly staff always nice to pop in served by Lyn Reviewed on: 23rd September 2025

Suitable assistance.

I found I had done something wrongly on line and the assistant talked me though corrective action, with no hurry giving me the time I needed. Reviewed on: 23rd September 2025

Saffron staff are great

Staff are quick to answer telephone calls and are well informed and helpful. In the event of a technical problem, the staff member that I recently spoke to made extensive enquiries and corrected the issue successfully. Reviewed on: 23rd September 2025

Zoe Collins dealt with me today.

Zoe Collins dealt with me today. Excellent service and presented a professional approach Reviewed on: 23rd September 2025

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