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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6619 reviews)

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4.77

Based on 6,619 reviews, last reviewed 6th May 2026

15% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very professional and actually listened to m... Zoe was very professional and actually listened to my requirements before taking required actions within a phone call Reviewed on: 6th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6619)

The interest rate on the Regular Saver is very good...

The interest rate on the Regular Saver is very good, but the maximum amount you can save a month is quite low. Reviewed on: 30th June 2025

I applied for two forms to transfer two maturing ISA...

I applied for two forms to transfer two maturing ISA waited a week no information phoned up to get two only got one phoned again got two then got a email saying if my money was not put into the account they would close Reviewed on: 30th June 2025

Valued Member

I feel a valued Member of Saffron Building Society and enjoy good customer service at all times. Reviewed on: 30th June 2025

Best savings rates on the market for members who hav...

Best savings rates on the market for members who have been with the society for 12 months or more Reviewed on: 30th June 2025

Saffron b s

All ok so far, but I've not received an invite for the friend referral book token offer Reviewed on: 30th June 2025

Fab service and people

Fab service and people really easy to deal with nothing to much trouble Reviewed on: 30th June 2025

Good rates of interest with innovative products.

Good rates of interest with innovative products. Love members month especially the teas and guest speaker. Also the members regular saver accounts Reviewed on: 30th June 2025

If only if only

Well I was supposed to receive an Issa application form through the post which sadly never arrived Reviewed on: 30th June 2025

Fabulous Colchester Team

We are lucky enough have a branch near by, the staff are alway friendly and the welcome always warm Reviewed on: 30th June 2025

Poor customer care

I opened an account for my granddaughter which matures this year. I had not checked it I don't think since just after opening but tried to access it recently. On entering my details my account was immediately blocked. I spent all afternoon, spoke to four different members of staff, given four temporary passwords (two of which I later learned, did not have the correct number of characters required) and each time of trying my account was showing as blocked. I tried again for some time the following day without success. I was eventually contacted by a member of staff who did finally help me access my account and apologised for my experience. I was offered £15 as compensation and when I stated I did not think that was adequate for the stress and inconvenience I had experienced, the offer was withdrawn and I was told my complaint was not upheld! Disgusting customer care. I am definitely not happy with the experience I have had with Saffron! Reviewed on: 30th June 2025

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