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Saffron Building Society: Savings reviews

4.76
Based on 6,317 reviews, last reviewed 16th Mar 2026
93% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

always a delight going into the stortford branch. always a delight going into the stortford branch. Had one of my accounts moved into a more suited and beneficial account which was offering a better i... Read more Reviewed on: 16th March 2026
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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6318)

Always good to deal with staff in person

4
Nice welcome in branch, but slow Saffron online systems. Reviewed on: 15th April 2025

Helpful staff and have sorted your requests.

5
Helpful staff and have sorted your requests. App could be improved. Reviewed on: 14th April 2025

Every time i come into Bishops Stortford branch ever...

5
Every time i come into Bishops Stortford branch everything is nice and easy Reviewed on: 14th April 2025

Always good staff who are very helpful to both mysel...

5
Always good staff who are very helpful to both myself and wife - I am always pleased with the interest rates and paperwork when I ask for it - Reviewed on: 14th April 2025

Use the Bishops Stortford branch - Find the staff he...

5
Use the Bishops Stortford branch - Find the staff helpful and very welcoming. Reviewed on: 14th April 2025

Helpful friendly staff very patient with online prob...

5
Helpful friendly staff very patient with online problems and took time to help me get logged in Reviewed on: 12th April 2025

Prompt & efficient..

5
Thank you for all your help in setting up my new ISA account. I was very impressed to be able to get this all done the same day. Very impressed by the customer service at Colchester Reviewed on: 12th April 2025

I am very lucky to have a local branch

5
I am very lucky to have a local branch, the friendly staff helped set up an ISA. I used telephone support setting up online access. They were incredibly patient sorting out a wrongly input password, staying with me each step in setting up the account access. Reviewed on: 12th April 2025

Good service at Colchester.

5
Good service at Colchester. Good staff. Good rates. Lewis and David helped. Reviewed on: 12th April 2025

Lewis and David at Colchester were fantastic on Satu...

5
Lewis and David at Colchester were fantastic on Saturday morning. We have always saved at Saffron and have even told our friends and family to join. Reviewed on: 12th April 2025

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