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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6325 reviews)

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4.76

Based on 6,325 reviews, last reviewed 19th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Sophia Nuttall, Phoned about a query over ISA transfer. Phone answered quickly, Sophia took the details. Within an hour the issue was resolved and my account updated.... Read more Reviewed on: 19th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6325)

Very welcoming no matter how much money you have, ev...

Very welcoming no matter how much money you have, everyone is treated very well, great customer service. Reviewed on: 25th February 2025

All was friendly.

All was friendly. All was the right answer the question I have asked. Reviewed on: 25th February 2025

Staff very helpful and did a lot to reassure

Staff very helpful and did a lot to reassure Reviewed on: 24th February 2025

Wanted to enquire about 5% accounts.

Wanted to enquire about 5% accounts. Thought there was something. Reviewed on: 24th February 2025

Lady suggested that i swap to a higher paying accoun...

Lady suggested that i swap to a higher paying account as I didn't realise my regular saver had finished. Personal service like this is why i stay with saffron. All staff at Colchester that I have dealt with with are great. Reviewed on: 24th February 2025

I was recommended to saffron by a friend and was imp...

I was recommended to saffron by a friend and was impressed by the knowledgeable staff I was able to open a yearly account straight away in a meeting room. Bronwen was helpful and patient. Reviewed on: 24th February 2025

Rolled over a bond and made appointment for consultant

Rolled over a bond and made appointment for consultant Reviewed on: 24th February 2025

Great customer service from Ian today

Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party bank accounts. Ian was so helpful and informative and made the process, post security verification, so easy for us. Thank you Reviewed on: 21st February 2025

Saffron Experience

Kendra Coady Gleeson was extremely helpful, polite and also expert in her work. Reviewed on: 21st February 2025

Amazing review with Emily

Financial wellbeing review with Emily. Happy with the products I have received. Explained everything clearly and is very lovely Reviewed on: 21st February 2025

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