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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6327 reviews)

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4.76

Based on 6,327 reviews, last reviewed 20th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Helpful and efficient. . I spoke to Jodie who was helpful and efficient. She even stayed on the line whilst I completed the login to ensure that it was all completed . This is... Read more Reviewed on: 20th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6327)

Locked account

Contacted due to locked account, problem dealt with efficiently. Reviewed on: 10th February 2025

Opening an Account - Bishop's Stortford Branch

I found Ian Friend very helpful when opening a 120 Day Notice Saver Account, he answered all my questions and made the whole process very easy. Reviewed on: 10th February 2025

Pleasant and clean surroundings and very good staff;...

Pleasant and clean surroundings and very good staff; polite, smart and helpful. I was seen to very quickly and efficiently. Cannot fault my experience. Reviewed on: 8th February 2025

Easy pleasant and friendly staff to help with query.

Easy pleasant and friendly staff to help with query. Reviewed on: 8th February 2025

Bishops Stortford Branch - Friendly staff and effici...

Bishops Stortford Branch - Friendly staff and efficient - Reviewed on: 7th February 2025

Great service so far - One downside is that i can no...

Great service so far - One downside is that i can not pay more funds into my fixed rate ISA Reviewed on: 7th February 2025

Well done Ian .

Ian understood my problem and hopefully sorted it out he spoke well and was easy to understand Reviewed on: 7th February 2025

Locked Account

Had managed to lock my account . Spoke to Kendra Coady - Gleeson who managed to re - activate the account and solve my problem . She was Knowledeable and a pleasure to deal with . An asset for any company . Reviewed on: 6th February 2025

Amazing customer service

I spoke with Chi to close an account and she was so helpful. I just wanted to close an account but she guided me on obtaining a better savings account for me needs and also helped me for the future when my home and car insurance comes to and. She was so friendly and helpful I was really pleased with the service. Reviewed on: 6th February 2025

Exceptional Staff

I have spoken to a few members of staff over the last couple of weeks all of which have been extremely helpful but Priya was exceptional and got the results I needed Reviewed on: 6th February 2025

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