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Saffron Building Society: Savings reviews

4.84
Based on 7,199 reviews, last reviewed 13th Aug 2026
7% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Came in for a meeting, Sam in Halstead was very help... Came in for a meeting, Sam in Halstead was very helpful and happy with the service. Reviewed on: 13th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7199)

Problem logging in to my account

5
I was having a problem logging into my account and I was very grateful for the time & patience given to resolve this issue Reviewed on: 10th July 2025

Came into Brentwood to update my passbook and was he...

5
Came into Brentwood to update my passbook and was helped by Emma Reviewed on: 10th July 2025

Everything is made simple when I come into Brentwood...

5
Everything is made simple when I come into Brentwood branch Reviewed on: 10th July 2025

Everything I come into Brentwood branch it's a frien...

5
Everything I come into Brentwood branch it's a friendly experience Reviewed on: 10th July 2025

I came into Royston branch today and closed my accou...

5
I came into Royston branch today and closed my accounts with Caroline. As I am moving and no longer live in the area and want to sort out my affairs this is what I have decided to do although Caroline has explained the on line options you have and given me details of the rates. Reviewed on: 9th July 2025

Good service lovely staff happy with everything

5
Good service lovely staff happy with everything Reviewed on: 9th July 2025

Came into Royston branch today to have my books made...

5
Came into Royston branch today to have my books made up. Reviewed on: 9th July 2025

Every year I phone Brentwood Branch to obtain Certs...

5
Every year I phone Brentwood Branch to obtain Certs of Interest to submit to my accountant for the Inland Revenue. I am always dealt with swiftly and in a very friendly manner. Sometimes I go to the branch and, likewise, my query or transaction is dealt with promptly and in a friendly way. It is great to be able to phone a Branch direct and not to some Head Office. Thank you to Florrie, who dealt with my request today - excellent! Reviewed on: 9th July 2025

It's a pleasure to meet the stapppff when coming int...

5
It's a pleasure to meet the stapppff when coming into branch Reviewed on: 9th July 2025

Good if you are proactive

4
Very little communication or proactivity but the rates are quite good Reviewed on: 9th July 2025

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