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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6621 reviews)

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4.77

Based on 6,621 reviews, last reviewed 7th May 2026

17% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Great service &lovely staff I have made 2 phone calls recently the first to clarify the interest on my account and second to reset my memorable info. It was great to be able to s... Read more Reviewed on: 7th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6621)

Staff very helpful can't do enough for you

Staff very helpful can't do enough for you Reviewed on: 27th March 2025

Nice atmosphere friendly helpful staff

Nice atmosphere friendly helpful staff Reviewed on: 27th March 2025

Excellent customer service, always very helpful with...

Excellent customer service, always very helpful with any queries or advice Reviewed on: 27th March 2025

Very happy with my accounts at Saffron.

Very happy with my accounts at Saffron. You always get to speak to a person & they are always very helpful & friendly. Satisfied with the information & help managing my accounts. Reviewed on: 27th March 2025

Choosing savings

Looked online for savings options and telephoned helpline twice to discuss a gentleman and lady were very helpful. Went into Saffron Walden branch to complete transfer of money and form filling the young lad in branch was very patient and helpful and we completed the transaction. Reviewed on: 27th March 2025

Always great service very helpful...

Always happy with the staff and service very helpful in both branch and on the phone Reviewed on: 27th March 2025

Pleasure to deal with.

Very helpful and good rates and with a local branch, we prefer to deal with people not online. Reviewed on: 27th March 2025

Pleasure to real with.

We always find Saffron helpful and with good rates. Reviewed on: 27th March 2025

Customer service is great.

Customer service is great. Dealing with the staff over the phone is easy and friendly professional Reviewed on: 27th March 2025

Colchester branch provided an excellent service even...

Colchester branch provided an excellent service even when we walked in without an appointment. Nothing was too much trouble. Very impressed Reviewed on: 27th March 2025

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