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Saffron Building Society: Savings reviews

4.77
Based on 6,621 reviews, last reviewed 7th May 2026
17% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service &lovely staff I have made 2 phone calls recently the first to clarify the interest on my account and second to reset my memorable info. It was great to be able to s... Read more Reviewed on: 7th May 2026
Sian's avatar
Sian

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6621)

Face to face service and competitive rates

5
I appreciate a personal (face to face) service and the rates are often competitive. Reviewed on: 28th March 2025

Easy to complete work on line.

5
Easy to complete work on line. Helpful in office. Reviewed on: 28th March 2025

Savings for the people

5
Good range of savings product at very competitive rates of interest, excellent offices with very friendly customer service. I would recommend Saffron to all my friends and family. Keep up the great work Reviewed on: 28th March 2025

Excellent customer service from Kendra.

5
Excellent customer service from.Kendra, a real credit to your company. Patient and understanding, thank you. Reviewed on: 28th March 2025

Good returns, poor access

4
While the returns were good, managing my money through the app left me wanting more. I shouldn’t have needed to contact customer services to get my money at the end of 12 months, it should have been a few clicks on my phone Reviewed on: 28th March 2025

you have been offering a good rate of return

5
you have been offering a good rate of return Reviewed on: 27th March 2025

Great interest rates

5
Always great when asking for advice Reviewed on: 27th March 2025

All your staff I have contacted have been helpful, p...

5
All your staff I have contacted have been helpful, professional (and patient with my online “skills”!). I found your society easier to contact than the country’s biggest building society. Reviewed on: 27th March 2025

An enjoyable visit to the Haverhill branch.

5
I went into the Haverhill branch with an enquiry about a maturing ISA. As my existing ISA was with the Saffron, I was offered a Loyalty Maturing one with a competitive interest rate. A very polite and helpful assistant filled in the appropriate documents and a said he would contact me when the new ISA was up and running. I came away feeling like a valued customer and would have no hesitation in recommending this Building Society.. Reviewed on: 27th March 2025

Excellent overall experience

4
Good administration. Trusted Competitive. Easy to contact by telephone Reviewed on: 27th March 2025

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